Norell Service Experts

Dennis, Phillip, and Clifton came by to do maintenance on my system today and were fantastic. Nothing had been serviced before other than a recent repair that went well, and they really did a lot of work to get everything back into shape. They also had great info on what to expect toward the end of the system’s life and several options about keeping my current, very old, system working as efficiently as possible as long as it can, and what to expect when it is time to replace. Really pleased with their help and expertise.

From start to finish, Tristan S. and Josh L. were awesome. They were courteous, efficient, and knowledgeable of their job. They came to service the heat pump n furnace at our house. They gave me a thorough review of the service they performed. I felt comfortable knowing that. I recommend these two guys for a bonus on a job well done💯💯💯

Technician Justin Brannen arrived within the timeframe. He was very pleasant and professional and did a great job performing the maintenance service.

Justin Brown was very courteous and did a great job servicing our A/C units today.

I HAD SOME WEIRD NOISE IN MY WALL FOR THE LAST FIVE MONTHS. I HAD A LOT OF SLEEPLESS NIGHTS. EVERYONE I CALLED COULD NOT FIND THE PROBLEM. BRANDON TOLD ME HE WASN'T GOING TO STOP UNTIL HE FIGURED IT OUT. HE WAS TRUE TO HIS WORD. BRANDON THANK YOU FOR GIVING ME PEACE OF MIND. I ALSO WANT TO THANK CHRIS. YOU BOTH TURNED OUT TO BE MY SUPER HEROS. THANK YOUS FOR YOUR KINDNESS,UNDERSTANDING AND PATIENCE. I FEEL AS THOUGH I MADE NEW FRIENDS

Scott was awesome and so helpful. Actually. My entire experience was from the time I called until the problem was solved. Professional and courteous.

Justin Brannen was very nice and helped with giving us information about our air condition.

We have been using Norrell for over 20 years and have always been very satisfied with their technicians and customer service. This visit was for regular maintenance checkup and Tristan Saxon did a fine job. He got right to work after arriving and explained all he had checked and done upon completion.

Tristan Saxon did my service. I was called to see if it was okay if he arrived ahead of time and it was. He was professional and thorough. Explained what he did and asked for questions. I was pleased with the service.

Tristan Saxon had our AC unit up and cooling very quickly this morning. He was on time, polite , very helpful, knowledgeable, professional and got our house cooling and everything with the AC back to smooth and well working operation. Thank you Tristan. You cooled us off and helped us keep our day on schedule. Norrelld is very responsive and will get your HVAC up and running quicklly if you need a repair or maintenance. We use them for our preventative maintenance as well. Thank you Tristan for the repair and Sue for getting us an early service appointment this morning. Alison Johnston