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Chenault Heating & Cooling Reviews - 1

1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
John Daniels

In April 2021, our Church accepted their bid for the air conditioning equipment and installation. Per their request, our Church provided $8300.00 advance payment for purchasing long lead-time equipment. Our records show that the reference check was cashed on 7 May 2021. To-date our Church has not received any of the equipment and services promised.

It has been over a year with 2 very hot summers since our Church provided the advance payment (which was 65% of the total estimate). Two of our Church Board members have made many attempts (by phone, text, and email) to obtain up-to-date and accurate status for promised delivery of equipment/services has been unsuccessful. The company has been unresponsive to request for statuses and face-to-face meetings with our Church Board to discuss path forward.

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