Pineapple Air Heating & Cooling

Pineapple air took GREAT care of us!!! We were in the market for a new AC, as ours was 16 years old, and spoke with several different companies in regards to our particular situation. Pineapple was responsive, took the time to look through our whole attic and see where the problems were. They gave us solid recommendations on other items we can fix, and installed an awesome new AC unit that works infinitely better than the old one. Price was great, and work was completed in a timely matter! Couldn’t have asked for a better experience. Chino, Gunnar, and Christian were awesome, truly pro installers! They even vacuumed and cleaned up for us!! And JP is a truly dedicated owner. He really cares about his clients and the product he puts out. Couldn’t be happier with the service and the brand new AC!

They provided great service and got the job done promptly which is so crucial to delivering an exceptional customer experience. I received a high level of service that exceeded my expectations. The communication was clear and I never felt as if I was being rushed or a number. I was treated with kindness, respect, and empathy which was such a positive impact. We tend to remember how people make us feel when they go above and beyond which allows the writing of this review to be so easy. I highly recommend their services and look forward to our continued relationship. Thanks Pineapple Air!

What an unbelievable company! When there are so many options for a/c repair, we feel so grateful that we stumbled upon Pineapple Air. One of our a/c’s stopped working on a Friday afternoon leading up to the holiday weekend. To call up and hear a friendly, professional, and reassuring voice on the other end of the phone was priceless. And then to hear that they could come out in just a few hours was unexpected. They not only came out to assess the situation after they finished their other jobs for the day, but had the necessary parts on hand and stayed until 8pm to fix it so that we could sleep in a cool house. They were so professional and explained things every step of the way. There is no other choice if we ever need help with our air conditioners again!

We used Pineapple for our new A/C unit. They were amazing!!! The owner scheduled us the very next day after I called for the estimate. He was quick, knowledgeable and friendly. He made making such a big purchase much less painful than I was prepared for. He had us scheduled the next for the install! Chino and Gunner were also fantastic! They were were friendly and patient with my kiddo being home while they worked. They were also incredibly knowledgeable. Pineapple installed the new A/C unit, installed new duct work and added a return for a very good price. We highly recommend them and will be using them for years to come!

My indoor AC blower had stopped working so I shopped around and found Pineapple Air had great reviews. I called to schedule a service and John came out the very next day to inspect the AC. Within 20 mins he had told me the problem and asked if I wanted it to be repaired or go for a full replacement due to the system being almost 30 years old. He layed out the prices for each and I elected to repair it for now and they came back in two days with the special order parts and quickly fixed the unit and had my house feeling cool again immediately. Both John and his helper were extremely professional and kept me updated along the way and I would definitely choose them again for future work . If you need honest, professional, and quality HVAC work done then these are your guys.

We were having some issues with the unit we bought 4+ years ago (due to our neglect of servicing). Gave Pinapple a call and talked to JP, the proprietor, he was out on site within a couple hours with 1 of the other technicians and had the unit fixed in less than 2 hours. These guys always go above and beyond!!!

Pineapple Air came out today and rescued us from the heat due to a malfunction of our a/c. They quickly repaired it under warranty. John and team are always responsive, are honest, and provide the best service we have ever experienced. 5 Star service all the way!

Even though I didn’t get to call them till around 330pm, JP (owner) came out that same night. He was very thorough in explaining all the issues with our unit & provided details of the reasonable options he could offer us. His customer service was top of the line & this is why we decided to go with them to get our new unit. Upon delivery & installation, his crew (Chino, Gunner & Christian) extended that same level of excellent customer service. We were blown away, from beginning to end. Even with some of the challenges we faced, they were here every step of the way to get it all squared away. We highly recommend them & will certainly use them again. Thanks, Pineapple Air, for being one of a kind.

Pineapple Air did an amazing job with our AC and furnace replacement. John, the owner, Gunner and Chino were all amazing to work with. John was extremely quick to respond and we cannot thank him enough for getting our AC replaced after it broke in the middle of AZ Summer. Gunner and Chino did a great job and made sure everything was up and running before they left. We would highly recommend this company with no hesitation and will definitely be loyal customers in the future. Thank you for all of you help!

Thank you JP and Pineapple team for coming out last minute to fix our AC unit. You and your team rock! Always a pleasure to work with you. Thank you again!