APEX HEATING & AIR LLC

For me this wasn't just a service but an Experience. Friendly, Knowledgeable, and dropping Widom Bombs...This guy Louis is Top Tier and Rare.
Had my AC cooling in no time.

Thanks
Pete.

They were very respectful and knowledgeable on the repairs needed. I would definitely use them again and refer APEX to anyone needing heating and air services. Thank you very much

Apex was amazing. Louis was super professional and clearly a very experienced and knowledgeable technician who replaced our evaporation coil and serviced our compressor. The evaporator coil installation took a fair amount of fabrication to make it fit our system. Louis did it all in stride and it works beautifully. Will always call Apex! Apex was a 10 out of 10!

I just had my annual checkup on a unit they installed last year. Last year, I selected Apex after consulting with about TWENTY other companies. Once again, I'm amazing at the thorough and professional service.

They show up when they're supposed to and do the job right the first time. The techs are professional and respectful.

I thought the checkup was going to be a 15 minute visit. They were here a while checking over everything. They also explained to me what they did and why.

If you're looking for someone to trust, this is the company. It is also very important to me to support local companies, which they are.

Give them a call, you won't be disappointed.

My technicians gave excellent customer service and fixed my issue at a affordable price

Tim was the most professional individuals I've had the pleasure of dealing with in his respective industry. Best value of any quote I received by a long shot.if you understand the personal level of a small property run business this is the right one for you! My wife and I will continue to utilize their knowledge and professionalism for here forward.

I had an appointment scheduled for this company to fix a minor issue with my air-conditioning and the company said they left myself or my husband’s Apple messages to which they didn’t and when I called to see what was up and if the company was actually coming out they said oh we didn’t respond to our messages so we can’t send a tech out and I had to re-confirm the appointment and go through everything all over again I had done the night before. I had an appointment scheduled for this company to fix a minor issue with my air-conditioning and the company said they left myself and my husband’s Apple messages to which they didn’t and when I called to see what was up and if the company was actually coming out they said “oh we didn’t respond to our messages so we can’t send a tech out”. Go to companies try to call you again prior to coming out for an appointment and not just one and done. I had to re-confirm the appointment and go through everything all over again I had done the night before with my issue. The gentleman I spoke to then proceeded to tell me again this is my fault I didn’t answer my phone even though they had the wrong number and “that the ball was in my court and I could decide if I wanted my AC fixed or not”

I work in Industry where we use a lot of companies for air-conditioning and plumbing and they said the worst customer service I’ve ever received. Dementia and even though this was a minor fix that needed to be addressed I have a baby so I can’t have my house 100+ degrees that’s why I needed this fixed so quickly. Did not expect the treated so poorly to be interrupted and to be treated aggressively when I asked a question on why are you going through this all again I thought I had an appointment scheduled. I’ll be using the family ever again and I will be telling all my industry partners in multi family, real estate as well as my family and friends to not use this company based upon the customer service and lack of follow through from this company.

Louis was great. He knew what was wrong with my AC when I explained to him over the phone what was wrong. He ordered the part and returned the next day to install it and it works great.

I was assigned this contractor through my home warranty company. I scheduled an appointment for AC issues. My appointment was initially set for Wed between 1 and 5PM. No one ever showed and I did not receive any calls from the company. After calling them myself to check the status, I was told that due to delays, they would be out the following day between 1 and 5PM. At 8:30PM, a technician had still not been to my residence and I had received no updates from the company. I was finally able to get a technician on the phone who indicated he would personally be at my residence between 9:30 and 10Am the following morning. Well, they never showed and again no updates from the company. Even though it is during business hours, no one will answer their phone and the message says they are closed. I would not recommend doing business with this company. Very unprofessional.

APEX Heating & Air did an outstanding job on the installation of our new HVAC Heating/AC equipment. Apex Heating & Air has also completed ongoing preventive maintenance check-ups on our Heating/AC units. We've referred Apex to numerous friends who have all been extremely happy with the communication, service, problem assessment and repairs completed. Louis and his team provided quality, honest and professional assessment of our Heating/AC issues and then installation of our new equipment. APEX communicated well and kept us informed through the process, showed-up for appointments at the scheduled time, and completed our project with quality workmanship & on time. It's nice to have a contractor that's reliable, responsive, trustworthy, prides themselves on quality work and provided an excellent customer experience while addressing our Heating/AC issues and installing new HVAC equipment. Highly recommend APEX, Louis and his team!