Extreme Cooling, Inc

This was the first time using Extreme Cooling and we were fully satisfied with the service we received. Brandon and his assistant were on time, professional, and explained everything they did to our unit. I liked the fact that I was sent a picture of who was going to show up, I've never seen that before but it's a great service feature and another layer of service that you don't normally see. Finally I think the charges were more than fair and we will be using them Thanks ECI

We've used Extreme Cooling in the past and had a good experience. Our last experience with them was so unprofessional and off putting that we will not be using them in the future. We had scheduled them for a routine AC check and maintenance. Although their technicians in the past have been able to find our AC unit, and even though we gave them instructions on where the unit was located (on the roof of our condo's building), the last technician claimed he couldn't find the unit. We were charged for a service that was not provided. Things like this happen, we understand. However when we called to inquire about how it's possible they couldn't find the unit on this call, their representative that took our call was incredibly rude, argumentative, defensive and was completely unwilling to have a productive conversation in any way. This negative review is entirely due to how amazingly rude their representative was on the phone. I would not recommend you use them.

New Post: full split unit install. Very happy with installation, response time and the three techs (Joey, Joe and Noah) who did the installation. Feel that the price was fair. If I had the occasion would highly recommend them and use them again.

Earlier post: I needed a repair company and did not know one they came highly recommended and I was very very happy with their serve their technician was good they were on time I will use them again and I highly recommend them to anybody that I know

We have been using this family owned business for several years now. Every time they come to our home, they are punctual, thorough, polite, and professional. They also take the time to explain everything that they are doing and answer our questions.
We just had two new AC unit’s installed and we are very happy with how smoothly it all went with trying to fit all the equipment into the original spaces. It was a big job, but Cory and Scott are wonderful and knowledgeable and did an awesome job for us.

Extreme Cooling has been a lifesaver for us and our tenants in the heat of Arizona! They are always responsive and professional. Their service is affordable, high quality and completed in a timely manner. They really know their ACs!

My family was on vacation when our house sitters informed us that our air conditioning was not working. Extreme Cooling was able to evaluate the situation and replace our AC unit within 2 days! (We were offered an option to repair it, but knew it was better to just replace the old unit.) They were quick to respond and wonderful to deal with. Gary, Scott, and Corey were professionals and I would recommend them to anyone seeking an honest, reliable team to help with their AC. Thank you for making it a great experience guys!

Extreme Cooling, Inc was great! They were all professional, affordable, on time, easy to communicate with, and I recommend them for all your AC needs. I bought a new AC unit from Extreme Cooling and they installed it too. It's a big purchase and can be a stressful situation but Gary and his team made it very easy. Thank you!

Employee was polite, very courteous, respectful of my property and checked all systems inside and out. Went above and beyond to check temperature of air coming out of vents after servicing unit outside. Was very happy with the experience. Would highly recommend.

I had the absolute best experience dealing with Extreme Cooling. Communication level, incredible. Customer service, the best. Tech and crew were knowledgeable, professional, friendly and on time. Lisa, the operations manager worked with our home warranty company to coordinate the replacement of our unit. Had the crane and crew arrive within minutes of each other. Installed a quality unit at a reasonable price. Very pleased with the outstanding service rendered. Will be doing business with them for all future ac needs.

We have been experiencing AC problems and our home warranty company dispatched service out to Extreme Cooling. Within hours, Lisa called to schedule an appointment. The first available appointment was days out. After explaining our extenuating circumstances, Lisa told me that she would try to find a technician sooner. An hour later, Lisa called to say Joe was on his way. Joe arrived right on time and was personable, professional and explained each diagnostic he performed. He worked well into the night until he was satisfied that we would have a working unit. The next morning, Lisa once again called to make sure our ac was working properly and that we were satisfied with the job and service. This company cares about people, takes pride in their work and provides exceptional customer service! We will be calling Extreme Cooling for all our heating and cooling needs in the future. Thank you once again for putting the health and needs of your customers in the forefront!