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    Valley's Best Heating and Air Conditioning Reviews - 38

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Tracy smith

    I have used Valleys Best Heating and AC for nearly 10 years. They are more than fantastic. Skilled and very professional. I trust them completely. Besides maintaining my AC and heater, they have come numerous times.. day or middle of the night to repair my AC as well as my broken water heater ( they also do plumbing). I have never gone one day without my AC working properly when it has a problem.
    I give them my highest recommendation

    Connie Bennett

    Thank you, Zac, for inspecting my A/C unit today, which Valley Best had installed last year. Despite the triple digit weather, you were willing to repair & secure a drain pipe on my roof that was causing roof rot! You also showed me the correct method of placing my air filter inside my house so that it now fits properly, without difficulty. You were punctual and very pleasant. Keep up the good work!

    Ron Wilson

    Valleys Best came out to take care of a remodel. Needed to reconfigure existing and add a second unit along with all ductwork. Chase, Jon and team did a great job getting us up and running and working through obstacles that invariably come up in a remodel. House is nice and cool and install looks great.

    Brian W

    When you name your business Valley’s Best anything you set yourself up for a high level of customer expectation and you had better deliver if you want to stay successful. This is exactly what Chase and his team at Valley’s Best Heating and Air conditioning did. My 20 year old AC died on Saturday morning in the middle of August. I was visiting another city 1500 miles away and called Valley’s Best when they were recommended by a neighbor. Chase understood the unusual dynamic of my issue and immediately went to work so that I could conclude my visit without worry. When I returned home I found a new AC unit being installed with a high degree of quality and expertise. I was very impressed with Chase and his team. Of particular note is the AC tech named Jon D. As a business owner I know how difficult finding good employees can be. Jon D. exemplifies the type of team member that all businesses strive to find. Jon was professional and expedient. He showed up when he said he would and with a smile on his face. If he was delayed he would show the courtesy of calling and letting me know. He was open and transparent with his communication of the job scope, worked tirelessly on a Sunday when he could have had a day off, and never complained about working in my tiny attic – a place I have NEVER set foot in. Jon was respectful of my property and pets – he gave me a heads up before using loud equipment so that I could let my dogs outside and his clean-up was impeccable. I would hire him in a split second so Chase had better give this guy a raise!! When all was said and done Valley’s Best Heating and Air Conditioning lived up to its name. My new high efficiency AC unit runs quiet and cut my electric bills in half. Seriously. Well done, Chase and team.

    Zeus God

    By far this company gave us the knowledge of how ac system works the maintenance that it requires to have a long life as well saving $ in our pocket . Was very fast and respectful . Told us the failure of our system did not bs us or scam like other companies did saying we had to add refrigerant total scams. I thank chase the gentleman that help us during hard time while we had a new born in our home thank you again

    Leigh Anne

    Chase is amazing! I got several quotes when I needed AC replacement. Valley's Best quote was by far the best and their service has been amazing. Chase has stopped by on occasion just to reset my thermostats or change my air filters. They have also done plumbing work for me. I highly recommend Chase and Valley's Best!

    Cheryl Drury

    Also cleaned out dryer vent. Tyler was super. He explained everything that he was doing. He was meticulous and would recommend him to anyone.

    Kristin Rowe

    Chase was very professional and fixed my system in a timely manner. He stayed until after midnight to ensure my AC was back up and running. He was also very communicative throughout the process. I definitely recommend this company as their service is unparalleled!

    Josh Stuart

    Valley's Best Heating and Air Conditioning is the best and most affordable company I have found. Our air was no longer blowing cold and we just surpassed the 100-degree mark for the year. Val was able to get to us within an hour (as a first-time customer that hadn't used their services ever before!). He assessed the unit/issue and explained to us, in terms we'd understand, what that meant, what it'd cost and when they would be able to get us in if we'd like to move forward with it. We agreed upon a price and Val was able to do the repairs right then & there. When Val didn't have one of the parts he needed another tech swung by to get him the part and lend a hand.

    (As a side note, I had called a different company a couple weeks earlier to just install a Google Nest thermostat which ended with them spending 3 hours heating my place up to 88 degrees and let me know that they would need to perform $3400 of work to replace some valve on the unit in order for it to work with the Nest OR replace the unit for $10-$20K. I asked if he could just return the system to the way it was before he did anything, which he did for $80. So, $80 to heat my house up for 3 hours and not install the thermostat, Thanks but no thanks Larson's Air Conditioning.)

    The owner of Valley's Best H & A/C, Chase, stopped by to see how things were progressing as well as looking at duct and plumbing work in the attic. Chase made notes of all the things he noticed that he'd suggest addressing. He worked up an estimate of what those repairs would cost. There was never the, “if you don't do X, Y, Z & 1, 2, 3, really soon your pipes will probably start leaking, cause mold, all your ac is escaping because you need more insulation, etc., etc." pressure. It was simply a hey this is what I suggest and why and if you want to choose our company to do that work this is what it would cost. He even threw in a free inspection at a later date!

    No one likes spending lots of money but with Valley's Best Heating & Air Conditioning you don't have the anxiety of wondering about the quality of service you'll receive or being talked into something you do not need. At no time was there ever a conversation about a needing a new unit, where others just try to scare you into big repairs and then bridge that to just buying a new unit. I will be having them address all my Heating & A/C needs.

    Nicole Libson

    I called the emergency line on Saturday at 7:25PM because my AC had stopped working and the house was at 86 degrees. I spoke to Chase, and he was able to get my house on the list for the following day on Sunday at 4:00PM. The AC was fixed very quickly within 15 minutes and the house has began cooling down. Thank you for your speedy service in under 24 hours. It was very important to me to get the AC fixed as quick as possible as I have a puppy. I definitely recommend this company and will share with anyone else who needs repairs or AC help.

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