One Call Heating, Cooling & Refrigeration

We live in an area of Northwest Arkansas where it can be difficult to find home services, let alone those of superior quality. When bad weather struck, and our home was without heat, Jeff went above and beyond. He searched for the appropriate parts and fought the winter weather doing a great job and correcting errors from a previous installer that could have led to our home burning down. Highly recommend One Call!

Update: One Call came to the rescue again when our unit went out during the hottest day of the year thus far. Jeff diagnosed the problem quickly, fixed it, and for a very reasonable price. Thank you again!

Jeff arrived shortly after my initial call. Even earlier than his estimated arrival time that he provided. I tend to ask questions about things that I am not well versed in. Jeff answered all my questions without hesitation, provided additional insight, and explained in an easy-to-understand manner. He troubleshot our AC problem and I could tell he was genuine with his diagnosis. He didn't try to upsell or obsfucate what the problem was. Price was competitive and I was proud to have supported the local guy. Will definitely be my go-to for future emergencies.

Jeff from One call was able to come to fix the problem with my furnace and ac. He was able to diagnose the cause of the issue and provided the wanted recommendation. Very satisfied with his work and professionalism. Reliable and would recommend him for any HVAC issues.

I am beyond happy with the work of One Call, specifically Jeff. Jeff was professional, prompt and the prices were fair. I have to mention that our service call was on a holiday and while other AC businesses wanted to us to wait 2-3 days, Jeff was out here within a few hours of our initial call! Highly recommend! Thank you so much Jeff!

Jeff was the technician. Arrived within 30 minutes of our call. Friendly and fast. Explained everything he was doing as he went along. Listened carefully to what I had to say and asked great questions. Found the issue and charged a fair price to fix it. Probably my best experience ever with a technician/mechanic of any sort.

Jeff came out to the house on short notice and provided excellent service. He instilled confidence in us that he could do the job correctly and professionally. Definitely recommend.

We had people coming over a famous AC Repair brand starting with "P" and they had told us that everything looks fine, but we noticed that the water was coming out of the emergency pipe rather than condensation pipe. We called One Call company and they came over and while I was waiting for them to tell me we need to renew the whole thing (as our neighbor with exact house plan and HVAC unit had to do last year). But he looked into it and realized unit was lowered down due to lack of support so he got into it and worked in the attic when it was freaking hot, but he went beyond the expectation to save us from spending a fortune on a new unit and make a better use of our current unit. After an hour he fixed everything and now we are good to go. I really want to appreciate your help guys.

Found Jeff and One Call Heating through Google, reviews looked good so I gave him a call. Before I called Jeff I contacted two big HVAC companies, as I had received postcards from both the day before my AC started malfunctioning. One provider could come by in 4 weeks, the other in 3 weeks. I've had bad experiences using big advertisers in the past and I'm glad they were both so busy because it led to me finding Jeff. He came to the house quickly and diagnosed the problem, a leaking coil on our AC unit. He offered several solutions in different price ranges and discouraged us from going with the most expensive, which was complete replacement. Because the unit is old the coil is small and replacing just the AC wasn't possible. It would mean a new furnace and rerouting the ductwork to accommodate the larger coil. Jeff could have pushed for that or only offered that as a solution but instead recommended just replacing the coil for far less money. Based on previous experience I'm guessing the big companies would have recommended complete replacement. So, Jeff could have recommended a much bigger job but he fixed what we had for far less. He's very knowledgeable, friendly, and prompt and his prices are fair. I highly recommend Jeff for air conditioning repairs.

GREAT PEOPLE! Jeff came to my house on a Sunday, had the problem fixed in under an hour and a half, and his prices were VERY reasonable. We were VERY pleased, and we will only call them, if HVAC services are needed in the future.

Well, this is part 2 (couldn't add a another comment).
I had to call Jeff, again, but not because of anything he did or didn't do. The original reason he was called had to do with a lot of water running down in the indoor unit (about 9 days ago), So last night, the unit would not stay on for more than 30 seconds.
I called Jeff at 9:30 last night, and he called me back first thing this morning, and he was here shortly thereafter.
The water apparently took out the blower motor.
Jeff replaced the motor, and again, his prices are so reasonable.
I'm sure there are many people who could have fixed both of the problems that we've had, but there is something so comforting about having someone like Jeff. I just KNOW that he is very knowledgeable, he is cost conscious, and he is very personable. He instills confidence in the customer, which is SO rare, these days.
If someone with crazy good HVAC skills is who you need, you'd be foolish not to call Jeff.

We had One Call replaced our entire HVAC System including all of the duct work. Jeff was very knowledgeable and took the time to understand what we were looking for. The price was very reasonable compared to estimates we received from 3 other companies.