AirTech Heating and Air Conditioning

The gas valve on our office furnace went out. Mark was professional and friendly- we are open for business and the furnace is unfortunately in the ceiling in the middle of our office. Mark took care of the furnace without disrupting our impacting our customer's experience. Would highly recommend this company and thank you SO much for getting our office warm and welcoming again. -Monet, Manager at Liberty Tax Springdale

Mark is knowledgeable, professional and efficient. Ran diagnostics on a furnace which needs repaired and performed maintenance on a second unit. Will be back next week for the repair. So far I am glad I made a call to Airtech.

90+ outside and the thermostat is turned down to 65 but it’s still 95 in the house… Something’s wrong with that!! We decided to call AirTech. Fortunately, they were able to have someone out to check our system within the hour. Of course the 20 year old unit was on its last leg and we needed to have it replaced. They worked very quickly to have several quotes and options that fit our budget. The unit that we picked was not in stock so we had to wait a few days for it to be in. Instead of going without air completely, AirTech actually brought in a few window units at no cost!

During the installation they were very friendly and easy to work with. They truly went above and beyond to help in any way possible, not be intrusive, and still get the job done. One day as they were working, we decided to cut the grass and I was having a hard time getting the mower started. Derek went out of the way to start the mower for me and even helped move the trampoline!

We would highly recommend them to anybody who’s in need of of any type of HVAC service! They were fast, responsive, and reliable.

Our 3yr old Lennox unit was shutting down during heating and throwing the safety switch. AirTech came out and cleaned the unit and said that the burners were burned out because when it was installed the gas pressure was not adjusted for propane when it was installed by AirTech. We paid $220.49 for that. Unit still shutting off.
They ordered burners that were under warranty . Came and installed them and said it was all good now. Another $385.86. Before he left the unit shut off again. He went out and bypassed the safety switch and said that would keep it on and he left.

We have had a great experience working with AirTech to get our HVAC serviced. Our system was installed with multiple issues when the house was built and airtech has made every effort to fix the system and make sure we are not getting gouged on pricing and paying for additional things we don’t need. Highly recommend

I called AirTech on Friday morning around 11 AM about an issue with the A/C unit. I was told a technician would be out same day to take a look and get our AC unit fixed. I was also told the technician would call me before coming out.

Around 3:40, I still hadn’t heard anything from the technician so I called their number back. I was told that I was not on their schedule and they were booked a week out.

After explaining the situation they told me a third-party answers their phones and doesn’t have access to their schedule.

Overall, a terrible experience. They need to be more responsive and need to train their third-party to give customers the correct information.

Cody and Tosha at AirTech have been great to work with and have provided great service.
They have honest prices and knowledgeable technicians.
They’ll help you get the most out of your current system before encouraging you to get a new system.

Called to get my HVAC tuned up and had a professional show up in 25 minutes. Amazing and I would call again. It was fixed and inspected in less than 1 hour and was affordable. No hidden costs.

Wonderful experience! The work was done quickly and competently for a very reasonable price. We will definitely be going to them again for any future HVAC work. Best experience I’ve ever had with an HVAC group.

Cody, from AirTech was very professional, and took his time to make sure he found and corrected the problem according. He stayed enough time to make sure the unit was running properly after the repair. He also showed me how to reset the unit if I had any future problems. Very pleased with the service and will be using AirTech again. I will also be signing up for their club service plan. Sounds like a great deal to keep your HVAC maintained!