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Journey Builders Inc Reviews - 65

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Victor Ha

George and Randy are an amazing team to work with at Journey Builders. The new roof was done exceptionally well and had no problems during and after the crazy CA winter rain in 2022.

My slab foundation needed repair as well, Journey Builders made sure to cover everything needed to get the job done from demo, haul away, permits, and cleanup! Exceptional quality work is the end result you will receive from Journey Builders.

The city of LA can take a while for permits to be approved but George does his best to check in everyday and offers status check-in calls to leave your mind at ease. Just be patient since it’s out of the contractors’ hands at that point.

Henry Ovsepyan

I had a ton of leaks on my roof, so when I starting looking into roofers, Journey Builders popped up on my screen. I saw they had great reviews on google and yelp, so I decided to take advantage of their free estimate. I called them up and had a appointment the next day, the girl that I spoke with was very polite and professional, When the roof specialist came out, he took a look at my roof and showed me pictures and was very thorough in explaining the process of changing my roof. He have me a great price and seemed like he knew what he was talking about. When they started my project, they were very fast and efficient, the guys clean up very good and the process was more seamless than I anticipated. I definitely will recommend them to my friends, when they need their roof done!

Stella Dagliyan

I couldn't be more happier with Journey Builders. Very professional and also very friendly. They worked around my schedule and took care of pretty much everything. I didn't even know roofs could look nice until Journey Builders replaced mine. Yepo and John went above and beyond in ensuring everything went perfectly and smoothly. Can't wait until I need more improvements on my home to be able to hire them again. I wish there was more than 5 stars because this company is honestly a 35/10.

Eric Amezquita

Awesome experience. Everything went well from start to finish. The team was very professional especially Eddie. Communication was always easy and informative. And they helped us out with financing. I highly recommend them.

Brandon Schwinn

Journey Builders provided a top-notch service, and I couldn't be more thrilled with my new roof. It looks stunning! My two-story house had a roof that was badly worn out and had leaks everywhere, so I did some research and found Journey Builders. I was impressed from the start, as Mark answered my call and was at my house the same day for an inspection. He provided a comprehensive report and a fair quote, so I hired him on the spot. Mark and his team were professional and respectful, showing up on time every day to work on my roof. They exceeded my expectations and I'm so glad I chose Journey Builders.

Jesse Brooks

Recently hired Journey Builders for a full roof replacement, and I urge anyone considering to select them, to choose another company.

The roof repair work was sloppy and rushed. They dropped gunk all over the house and made a mess of the coping along the roof's edge. I had other roofers come by and they laughed at their craftsmanship.

On top of all that, they were unresponsive and difficult. They started the job and didn't finish for another 7 weeks! Workers would drop by, unannounced, and work for a couple hours before vanishing for days.

Beware of these guys! They are predatory salesmen who are quick to take your money and slow to fix your roof.

James Thompson

Manny did an outstanding job with my new roof. I hired Journey Builders to redo the shingles on my roof because we were experiencing leaks in too many places, and I am very happy with the results. Thanks again.

Joziah Snyder

Called Journey Builders, and Eric came out to inspect my roof to see exactly what must be done. I really enjoyed working with him and his team. They completed the roof replacement without any delays.

Cathy Colloff

Mark at Journey Builders could not have been nicer or more professional. He was also very respectful. And, miraculously, he was able to get the leak in my roof repaired in between storms. The best news is that the roof didn’t leak again during the next day’s pounding rain. In addition, he took photos of what he found during his inspection of my roof, and explained in detail how the repair would be done. He also showed me the materials he would use. Then after the repair he took photos to show exactly what had been done. I could not have been luckier in finding someone to repair my roof. I would definitely call Mark at Journey Builders for any future roof problems.

Chenae Ham-Hodge

I have a flat roof that started leaking during the last rain. I sat looking at the buckets collecting water in my bathroom and the doorway to my bedroom. I did not have any recommendations for a roofing company. I looked on the internet to research roofing companies. I was impressed with Journey Builders website and the reviews. I made a call to have someone come out and give me an estimate.
Mark came out and gave me an estimate. I had one estimate prior to Mark coming to my home to give me an estimate. I used a roofer several years ago to repair my flat roof, the roofer left a propane tank on top of the roof when he went to pick up gutters. The propane tank was left on and set my home on fire. With this prior negative experience, I was very guarded and apprehensive about hiring a roofer. Mark gave me a folder with various documents, giving me information about Journey Builders. Mark explained every document in the folder after inspecting my roof. I told him about my prior roofer experience. He assured me that Journey Builders would take care of me, and I had nothing to worry about. Mark assured me that he would be with me every step of the way during my roof replacement and he was.
The workers arrived earlier than the time I was given. Early is better than late. I directed the workers to the area of the roof that needed to be replaced and they began to work. Mark told me that his workers would do the demo on Saturday and complete the job on Monday. After the workers begin, Mark came to my home and informed me that the roof replacement would be completed on Saturday. I was very impressed, roof replacement in one day.
The workers cleaned up after they finished the job. No evidence was left that roofers had been at my home.
I am impressed with the customer service that was provided by Mark. He is an excellent representative for Journey Builders. The voices of a million angels could not express my satisfaction with Mark and Journey Builders.
Mark, thank you! On a scale of 1 to 10, I give you a 10. I look forward to working with you in the future for any house repairs I may need.
I am so satisfied with the services I received; I have recommended Journey Builders to 3 of my friends.
Journey Builders gave me a 20-year warranty on my flat roof. Other roofing companies that I talked to only give a 5-year warranty on a flat roof.
There are so many companies that take advantage of the consumer. It is a blessing to have a company that truly takes care of there customers. Mark and Journey Builders. Keep doing what you are doing.

Thank you, Mark and Journey Builders!

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