Every interaction I've had with their team has been a breath of fresh air. From the moment I first contacted them for an installation to subsequent maintenance and repairs, their technicians have consistently demonstrated their knowledge and skill. They take the time to thoroughly assess the situation, patiently answer any questions I have, and provide transparent recommendations tailored to my specific needs.
One aspect that truly distinguishes them is their commitment to honesty. They never try to upsell unnecessary services or products, and their pricing is fair and competitive. I appreciate how they prioritize my satisfaction above all else, ensuring that I am well-informed and comfortable with any decisions made regarding my AC system.
Villi was my tech today ; arrived right on time, polite, careful, sincere, and he explained everything and answered all my questions .Very good experience this time in a long time Very honest and told whatever I needed to know Thank you Villi for your help today!!! JoAnn Baker
highly disappointed business due to the fact they are dishonest and unreasonable. first they charged a trip fee of $159. then they were going to charge me $1,800 just to replace my AC motor. I had another AC company to do the job for $524, $80 was their trip charge which was reasonable and $160/hr was also reasonable, unlike AC Heating and Cooling, they didn’t break down the cost for you which tells me they are dishonest pos. Not nice when times are hard and ya people don’t give a dam but wanna scam for your own benefits. Terrible.
Reading reviews as old as nine years these guys are ready to get out of you as much as they can, simple exploitation and taking advantage . Day after Xmas 2019 my old furnace needed new thermostat. For 25 minutes and 20 dollars part bill was $375. Rip of, I will never ever again call this service.
My air conditioner thermostat kept reading. Cannot communicate with outside unit. It was 100 degree outside so I called this company. They dispatched a man who came and said he do not know how to fix my thermostat. He said they will send someone. After several hours another man came. Looked at the unit and told me that my unit outside needs new pump and said in order to fix my issue. I have to replace the whole system which will cost me over $15,000. Asked if he can start writing up the order. I was shocked. I said I will get second option and he immensely said up to you and walked out. I called another company who came next day and told me I just have wire loosed. Fixed it in 15min and it's been almost a week and my air is working perfect. TERRIBLE
AC H&C was the only company that was able to come out the day our Air Conditioner stopped working. It was 108 degrees! Kevin & Jose came on time, were very professional and fixed the problem for a reasonable price. I highly recommend this company!
Great customer service! I've had my AC and water heater replaced by this company and both times the experience has been great. If you want great quality work, products, and customer service, give them a call for any of your AC, heating, and water heater needs!
I want to thank AC Heating and Cooling Service for taking care of my furnace issue. It is greatly appreciated and your technician Jose was excellent. He quickly figured out the problem and quickly resolved it. Thanks again for providing great customer service. Regards, Audrey
Omg, this business is the best. I called on the hottest day of the year with a broken AC and they came out right away and fixed it immediately. Fast and efficient and great customer service. I called other companies today and the soonest I could get in was Tuesday and this company called his technician to see if he could come out sooner than the original window today between 3:30 &5:30 and he called back and said he could be here in 20 minutes. It is 2:45 now and everything is fixed and I originally called them at 1:30 today. Amazing. So good. So happy! And they had the cheapest service charge cimpared to the other guys who ciuln't even come out. This company is fantastic.
I’m a single mom and a homeowner in concord and needed to install a new heating unit. I made several calls and came up with this company on google. The technician was very professional, installed the unit quickly, they were available right away and left no mess when the job was done. I highly recommend this company!
Bullplace
Every interaction I've had with their team has been a breath of fresh air. From the moment I first contacted them for an installation to subsequent maintenance and repairs, their technicians have consistently demonstrated their knowledge and skill. They take the time to thoroughly assess the situation, patiently answer any questions I have, and provide transparent recommendations tailored to my specific needs.
One aspect that truly distinguishes them is their commitment to honesty. They never try to upsell unnecessary services or products, and their pricing is fair and competitive. I appreciate how they prioritize my satisfaction above all else, ensuring that I am well-informed and comfortable with any decisions made regarding my AC system.
JoAnn Baker
Villi was my tech today ; arrived right on time, polite, careful, sincere, and he explained everything and answered all my questions
.Very good experience this time in a long time
Very honest and told whatever I needed to know
Thank you Villi for your help today!!!
JoAnn Baker
Nicki Phung
highly disappointed business due to the fact they are dishonest and unreasonable. first they charged a trip fee of $159. then they were going to charge me $1,800 just to replace my AC motor. I had another AC company to do the job for $524, $80 was their trip charge which was reasonable and $160/hr was also reasonable, unlike AC Heating and Cooling, they didn’t break down the cost for you which tells me they are dishonest pos. Not nice when times are hard and ya people don’t give a dam but wanna scam for your own benefits. Terrible.
Suzanne Alaksa
Reading reviews as old as nine years these guys are ready to get out of you as much as they can, simple exploitation and taking advantage . Day after Xmas 2019 my old furnace needed new thermostat. For 25 minutes and 20 dollars part bill was $375. Rip of, I will never ever again call this service.
James Lee
My air conditioner thermostat kept reading. Cannot communicate with outside unit. It was 100 degree outside so I called this company. They dispatched a man who came and said he do not know how to fix my thermostat. He said they will send someone. After several hours another man came. Looked at the unit and told me that my unit outside needs new pump and said in order to fix my issue. I have to replace the whole system which will cost me over $15,000. Asked if he can start writing up the order. I was shocked. I said I will get second option and he immensely said up to you and walked out. I called another company who came next day and told me I just have wire loosed. Fixed it in 15min and it's been almost a week and my air is working perfect. TERRIBLE
Heather Olson
AC H&C was the only company that was able to come out the day our Air Conditioner stopped working. It was 108 degrees! Kevin & Jose came on time, were very professional and fixed the problem for a reasonable price. I highly recommend this company!
Jesly Zambrano
Great customer service! I've had my AC and water heater replaced by this company and both times the experience has been great. If you want great quality work, products, and customer service, give them a call for any of your AC, heating, and water heater needs!
Anderson Donnelly
I want to thank AC Heating and Cooling Service for taking care of my furnace issue. It is greatly appreciated and your technician Jose was excellent. He quickly figured out the problem and quickly resolved it. Thanks again for providing great customer service. Regards, Audrey
Monika Berger
Omg, this business is the best. I called on the hottest day of the year with a broken AC and they came out right away and fixed it immediately. Fast and efficient and great customer service. I called other companies today and the soonest I could get in was Tuesday and this company called his technician to see if he could come out sooner than the original window today between 3:30 &5:30 and he called back and said he could be here in 20 minutes. It is 2:45 now and everything is fixed and I originally called them at 1:30 today. Amazing. So good. So happy!
And they had the cheapest service charge cimpared to the other guys who ciuln't even come out. This company is fantastic.
shirley valderrama
I’m a single mom and a homeowner in concord and needed to install a new heating unit. I made several calls and came up with this company on google. The technician was very professional, installed the unit quickly, they were available right away and left no mess when the job was done. I highly recommend this company!