Service Champions Plumbing, Heating & AC

Exceptional service. Joshua was very professional and took the time to answer all questions about our air conditioning. We are very pleased and look forward to working with him and service champions in the future.

Joshua, the technician, was very through in the testing of our ac and heating system. He spent several hours going over the system and preparing it for the coming hot weather. He then went over the improvements which could be done in the future to improve efficiency and reliability. I have my system checked twice a year and will ask for Joshua for the next check.

Brian Jackson came to do ac maintenance. He was very professional very helpful. Sat down with me and explained everything in detail of what he did and his suggestions. Great experience

Disappointed that the office never called me on my first scheduled appointment day to let me know they would not be able to come that day. I had to call around noon to ask where they were - and was told "Oh we won't be able to come today" A phone call from the office would have been appreciated as I re-arranged my day to be home for the service appointment.

Now, a week later, however, my serviceman, Brian, showed up as promised, and was great. He thoroughly explained what he did and why, and what issues he found that needed attention...and showed me numerous pictures as proof of the need for some repair work. He had all the necessary parts with him, and remained to compete the work - not leaving until after 6:00PM - Service above and beyond for sure. He also clearly explained what he recommended as a follow-up several months from now, in order to confirm that my systems are working correctly and efficiently.
I would request Brian for any followup going forward. I would have given 5 stars based on Brian's work alone...and it his not his fault there was poor communication from the office. But I couldn't rate the company as a whole, 5 stars, this time, although I highly recommend Brian's work.

Tech was knowledgeable, skillful, and courteous. Can't ask for much more. Repair quotes seen to be on the high side so i will seek bids from other companies before ordering the needed repairs. If I didn't have to do that it would be 5⭐

Brian J was is the technician for both my house and my rental property to perform the spring maintenance check up. Not only did he check all the electric circuits in the HVAC compressor and fan but he also cleaned the fins for all the compressors.

His report included photographs of the hardware and the measurements taken

He did used that the start up current for both compressors was slightly over specifications and recommended options to fix the issue. He was incredibly knowledgeable, clear spoken, thorough and polite. A pleasure to work with.

His supervisor, Peter, went through Brian's recommendations with me, and we found the most effective options to consider.

Great service. Knowledgeable technicians. Looking forward to working with Brian J on future HVAC system maintenance.

These technicians are amazing. They were very respectful, helpful and knowledgeable. They provided the most thorough and cleanest maintenance of both my AC and Heat systems. The equipment worked better after their service than it did when it was put in. I will not use anyone else again. They were clean and the house looked like they were never here. Absolutely love these guys. They do what they say and say what they mean.

I paid a yearly contract for maintenance of my AC unit and Plumbing inspection. I noticed customer service has DECLINE compared to previous years. I started my service with JW, later acquired by Service Champion, since then the service is not the same, it was hard to schedule a technician visit, I was told "we do not have enough technicians to serve new units, yours is really new and not all are trained to service those units". I cannot complaint about the AC technician visit. He performed a great service; however, unlike previous years, he did not have a filter to change due to "they are not carrying expensive filters anymore". I called customer service to schedule a new appointment and have the filter changed; however, I am still awaiting for the customer service to cal back and let me know when they can come to change the filter. On the other hand, the plumbing service inspection, resulted in a pipe to be replaced due to a leaking; we did. It cost us $5,800. They damage the zinc faucet, the water coming does not come out as it normally did. I called and was told I need to pay $500 for they to fix what they damaged. Unfortunately, I already pay for next year service, it will be the last. Will look for a company that could provide a better service and is not a rip off.

Super Professional crew! The guys showed up on time, took care of business and went above and beyond! Ishmael was extremely professional and led his crew like a true leader. From the first interaction with the sales team, all the way to the completed job/clean up, everything was perfect! I would definitely recommend this company and will for sure be doing business with them again in the future.

Brian Jackson was incredibly. Friendly, knowledgeable and hard working. He informed us about the Air Scrubber and was able to install the same day as our maintenance appointment. We have all been constantly sick and have lots of carpet and the air scrubber will change our lives for the better. Thank you Brian Jackson for helping our family stay healthy.