Straight Line Heating and Cooling

At the end of summer, my AC unit outside was making some whining noise. Straight Line came out and checked it out. Said the fan motor was going out. Since Straight Line did my new ducting a couple of years ago and my unit was 20 years old, I decided to get a new AC Unit instead of repairing it. Not only did I get a great price on a new Trane, it was way more energy efficient and is going to save me money. Sidney scheduled the install and they were out on time and completed it the same day. Lots of work and it was getting hot outside, but they did a great job.

So winter update, my heater was making noise when it started up, so I called Sydney and he came out and checked it out and found that the Inducer motor was getting ready to go at some point. Knowing that this part was not cheap and my heater was 20 years old, I opted for a new heater. Straight Line, scheduled the install and installed a new Lennox Heater. It is awesome, efficient and quiet. Very happy again with their pricing and service. They are awesome and I highly recommend them.

We called in a panic because we had messed up the install of our Nest Thermostat. They were able to walk us through troubleshooting and repair and it was absolutely life saving. Can not recommend them enough!

Justin came out within 2 business days to look at our AC and was able to tell us it was beyond repair (which we kind of knew). They gave us a quick estimate and did a fantastic job! The installation went so smoothly. They showed up everyday, worked so diligently and always ended the day by making sure everything was clean and picked up. The unit passed inspection and the inspector complimented the quality and cleanliness of the install. I would highly recommend this company.

Sidney and his team installed a new HVAC system in my home. They completed the project in just a few days, They were on time and very clean. I had several estimates, including from one of the major do it yourself centers, and their price was very reasonable - installing top grade equipment. Further, they have been very responsive to any questions and even dropped after hours to address an issue with my smart thermostat. Nothing bad to say, just completely satisfied. I highly recommended Straightline!

I called Sydney late morning a few weeks ago to have him give me a quote on a new heater and air conditioner. He came within a couple of hours. He new exactly what my house needed. I had gotten a quote earlier that day that was twice as much as Sydney’s quote and they weren’t even going to replace the air conditioner cooling lines. When Sydney saw what I had he said everything would be brand new, even the cooling lines. Sydney was very professional. He had his son and his son’s helper install the new units early the following week. They did an excellent job. Very professional. I would have no problem referring Straight Line to anyone looking to get a new HVAC system installed.

What a local gem of a company!! I called after our AC went out in the middle of a heat wave, the owner Sydney answered and was able to come out the following morning. What a nice guy and so I knowledgable- he's been doing this for 30 years. In 30 minutes he diagnosed the problem and got it fixed! He also had a young trainee with him and I loved watching and hearing how he walked him through what he was doing- can tell he's a great leader and boss. If you are experiencing any heating or cooling problems, they are your guys!!

I don't think I can tell you enough good stuff about Straight Line!

They installed a new forced air heating system and air conditioning unit in a home I bought last year in Paso Robles.

First off, they came in several hundred dollars under the other two local estimates I had gotten for this project. They also were very honest with me about the condition of my existing ducting, even though it didn't make them any additional money on the job (another very prominent company in the area came in and added over $2000.00 to their estimate to basically re-duct the house when it was fine).

Sydney, the owner, returned all of my calls and emails promptly, with complete information on what needed to happen next and where the project was at as it progressed. I was never in the dark about anything; how many contractors can you say that about?!

All appointments/work was scheduled in a very reasonable time frame, and arrivals were on time.

Today is a perfect example. I emailed Sydney first thing this morning about a question with my new AC unit and he got back to me within an hour. His technicians were out here in the time frame he estimated, same day. It's supposed to be 100 degrees today in my neck of the woods, but my house is at a cool 75 because of his prompt service work with my request.

Everything was done so well that I doubt I will be needing anything new or repaired for a while, but I would recommend Straight Line to anyone. Get comfy!

My house was taking forever to cool for years and cost a small fortune in power to run it. I previously had to local companies come out and take a look to see what's going on. Both told me that my AC was too small for the house and I would need a new system. I contacted Sydney, who had a couple of his guys come out, check my unit and said that the unit is not too small and they need to access the attic for further trouble. They went up did some testing and said that I was looking about 40% of air in my attic. They recommended replacing all the ducts because most of them were leaking from bad duct work, installed a bigger return vent, better ceiling vents, a new ceiling vent and more insulated R8 ducts. I had R2. After spending very little money compared to replacing my AC unit, my house now cools very quickly and my electricity bill is about 1/4 of what it was. These guys are good and the techs that did all the work were very professional and cleaned up everything after they were done. Straight Line is definitely honest. They could have told me that I need a new unit also, but they didn't. I'm glad I found them!

We had a real estate transaction that required a new heater be installed immediately to help close. Straight Line Heating and Cooling not only beat other companies prices, they got it done the very next day after we called them. Sydney also took pictures for me and patiently redid the invoice 3 or 4 times to meet my requirements. It is my pleasure to write a glowing recommendation for this company. Sydney was polite, professional and COOPERATIVE!! I would definitely use this company again.

Thank you Sydney and Crew for our new Furnace and AC condenser!
The crew showed up as scheduled and had our new equipment installed by end of day. An issue was discovered with the old furnace flue and the new part was ordered and overnight shipped for installation the next day.
The AC condenser is extremely quiet and is so much more efficient our electric bill during the hot summer months dropped significantly.
Sydney will respond immediately if you have questions or concerns with regard to your equipment. Excellent customer service!