AAP Home Services

Steven and Michael arrived and explained in detail what needed to be done.They made sure I understood every step and then went above and beyond my expectations. Top notch, EXCELLENT customer service!! Wonderful job. I enjoyed doing business with AAP!!!
Thank You again Steven and Michael

We had a standing pool of water in our backyard. I figured it was a sprinkler pipe that broke. I called a plumber to fix it. They ran tests & said it’s not coming from my house. We checked my neighbors house & the plumber told me it wasn’t coming from there either. He consulted with his colleagues. They couldn’t figure it out & suggested it might be from the pool in my neighbors yard behind me. I called American Leak Detection who specializes in leaks. They basically did the same thing and suggested it was the pool. We were planning to do a leak test on the pool. Before spending hundreds more my wife & I decided to do some testing of our own. We figured out what pipe it was but were not sure exactly where the leak was. I called AAP to figure it out & hopefully get it fixed. In less then an hour they had a pretty good idea where it was. They found the leak within a couple feet & fixed it. We are very grateful AAP solved the problem. They were great and I highly recommend Steven & Michael.

Steven and Michael were on time, respectful of us and our property, super nice, efficient, conscientious, and did great work! We have used AAP for many years and have always had a good experience with the company.
Thank you so much!

I had reached out to AAP due my previous positive experiences with them when having my tankless water heater maintenance completed. I scheduled to have a quote for a water softener system to be installed. Steven and Elijah were on time and provided a detailed explanation on how the filter works, my options, benefits and what to expect. I made a decision the same day and had the system installed 2 days later. They performed the work in a timely matter without compromising quality of work. I appreciate their professionalism and expertise. They were reliable and resourceful which I greatly appreciate.

Our water heater was installed back in 2016 and recently started to fail due to a faulty flammable vapor sensor. Since the unit was a little over 6 years old, we made the decision to replace the entire unit with a tankless water heater - solution was recommended by Elijah A from AAP. He came out our house, inspected the current setup, and was able to put in a work order to install the new one in under 3 days (due to the weekend). Elijah worked tirelessly throughout the day on June 21st, 2022 in our hot garage in almost 100 degree weather, and was able to complete the installation without any issues. He even saved us some money by using the existing venting solution and made minimal cuts in the drywall. Elijah did an amazing job, was extremely friendly, professional, and honest with his recommendations. He went above and beyond and we greatly appreciate his efforts! We would definitely call AAP and ask for Elijah for all future plumbing issues.

New service performed 1/9/2023
Again, AAP Home Services gave me outstanding service. I called AAP to fix a slow drain in my Mother's kitchen sink. I received an appointment for a plumber to visit that same day and in the morning. They were very quick to respond. Plumbers Steven and apprentice Chris came and quickly assessed the issue. They cleaned out the drain, and suggested that the kitchen sink faucet needed to be replaced because it was leaking. This was known by my Mother, but she did not tell me this, and was just planning to "live" with the leaking faucet. We also had a leaking garbage disposal as well, which Steven and Chris replaced for us. They sourced both the needed faucet and garbage disposal for us, as I am unable to do so (since I live 400 miles away), and neither is Mom able to do this. They also repiped the PVC under the sink after cleaning out the slow drain, and replacing the faucet and garbage disposal which were both at least 20 years old.

A really appreciated fact is that the kitchen sink was as good as new the same day the service was requested, and this required working until very late in the day for both Steven and Chris. My Mother could have been without the use of her sink for a day or more had not Steven and Chris continued to work late to get the job done that same day. Both my Mother and I really appreciated the extra effort Steven and Chris put in to get the job done.
Thank you so much, Steven and Chris, and also to AAP Home Services for having such outstanding plumbers.

My Mother also mentioned that both Steven and Chris cleaned up after themselves very well.Thanks for that too!

Thank you also to the AAP Home Services appointment scheduler for arranging the service for me the same day I called. I suspect she may not receive a lot of credit for her work, but it is crucial and appreciated as well. She made AAP Home Services look very responsive to customer needs today.

I have now used AAP Home Services three times, and will continue to call on them for my plumbing needs at my Mother's house.
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Services from June 2021
Steven, the AAP Home services plumber, came to my home and repaired one of our toilets which was leaking water from the tank to the bowl, and also was constantly running water slowly into the toilet tank. Steven quickly determined the problem and replaced the toilet fill valve, as well as the flapper. We have older model toilets in the home, and I asked for an estimate for replacing the toilets which Steven promptly gave to me. I also asked Steven to replace a showerhead with one I had on hand. The whole job took about 30 minutes. I also asked him to look at the other toilet in the house as well and ensure that it was working properly, and did not need any repairs. Steven indicated that it was working fine and didn't need any repairs. I appreciated him not "upselling me" to unnecessary repairs. It was a joy to watch him work efficiently and quickly--these jobs would have taken me hours and hours, and I would have been afraid that I would have made the leaking toilet worse.

Steven also cheerfully accepted a AAP Home Service gift card to partially pay the bill for the toilet repair. I received this gift card as thanks from AAP Home Services, after having another job performed by the company in May of 2019 (to install a new natural gas line into my garage to run a gas dryer--no previous dryer had been installed in my house). Carlos, the tech who installed that gas line back then, also did quality work on that job.

I sing the praises of AAP Home Services, in my opinion a quality company, with expert plumbers and gas line installers. The only downside is that you might have to wait to get an appointment when you call. I called on a Wednesday, and they couldn't schedule my appointment until Friday. The company seems to be very busy, no doubt because of the quality work they do, which many repeat customers seem to know about.

Michael did an awesome job at checking for a leak. He was professional and thorough with checking the whole house. Although we did not have a leak, a senior tech was brought out the next morning to double check everything. They were both very informative and I would definitely call them again if needed.

After a terrible experience with our home warranty after calling that our water heater was leaking, Steven was such a pleasure to work with. He explained different things about the water heater and water pressure that we didn’t originally know; he worked efficiently to get the job done; and patiently answered any questions we had. Now, our water heater works great and I’m no longer worried about it! Thanks again Steven! Highly recommend!

Wanted to give a shout out to our service tech Martin.
We had a problem with our shower faucet for our condo. We used Home Advisor and they got us in touch with AAP. Martin came out and went over our situation and clearly explained some options we had for fixing the problem.
He came back out the next morning just as we had set up and repaired the problem as we requested.
Martin was really great to work with and we really appreciate the time he took to explain everything to us. He did a great job and we are very pleased with his work.
Great job Martin. Thanks again.

I’ve used AAP several times at both my primary residence as well as my rental property. Their technicians have always been honest and upfront with me on their pricing and they always give me more than just one option or recommendation. I’ve used other companies in the past and have had to learn the hard way that you can easily put together on a bad deal. With AAP I don’t have to worry about getting ripped off or having shoddy work done. Every time I’ve needed to call their office I’m greeted by kind and professional staff. Carlos and Steven are two of my favorite technicians. They’ve delivered exceptional work every time and are very professional, polite and highly skilled in their field. I also love the fact that they are a veteran-led and woman-led business. As a female with multiple family members that are retired veterans and active duty, it truly means a lot to me.
I can always trust AAP with all my plumbing needs and I highly recommend them.