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Luis P. Perez
I only tend to write reviews when I either have a bad experience or a great one, and this is the later, I cannot recommend Ethan enough for HVAC units in condo buildings, he’s even insightful in Nest thermostats, I love working with passionate people like him. I had the great opportunity to have him come to diagnose and fix an issue on the same day and within hours, this issue had taken me over a month and two other technicians prior, I reached out to RMI seeking a second opinion. He’s extremely diligent in his work; he took the time to explain why the unit was behaving as it was, verified everything was working as it should and all the readings were as expected. I can see how this company trains people to repair a unit prior to suggesting to change the entire unit. Extremely happy with the experience they’re my no.1 option from now on.
מיכאל אונג
They have the rudest receptionist ever. Bad for your business Ronnie Mafrici.