Greener Solutions Heating & A/C

They did an amazing job overall, the support I got from Kathleen in setting up an appointment and the timely calls to coordinate scheduling and appointment confirmation and arrival was very helpful. Robert, Pedro, and all of their technicians were all amazing, nice, and considerate. They respect your home and strive to keep it clean or cleaner than they found it. The job was done in a timely manner without sacrificing quality and they worked with us to get the best deal and maintenance plan. Overall, great experience and definitely a trustworthy business that is worth contacting and working with.

So I had high hopes for this company based on their great reviews. The technician we had yesterday was polite but unfortunately I am very troubled by how they do business. He told my husband he was thinking it would be $1500-$2500 so I was planning to move forward. Once he got off the roof it turned into $3200. That hurt! We let him know we would get back to him after discussing it. He told us to “put it on a credit card” we are not a credit using family. Anyways I felt fishy because he couldn’t tell my husband what exactly was wrong just that we needed an electronic overhaul. I decided to give an old coworker a call to come give me a second opinion because he used to do HVAC work. He fixed it in 10 minutes. It was just a small can that was bloated and needed to be changed out. He charged me $80 I understand that is a friend price and all companies need to make money. But this is just predatory. On a single income family. I had to speak out and urge others to get a second opinion before using this company. My ac works great now not even 24 hours later.

We renewed our VIP maintenance plan and Julian and Pedro came out to perform the summer maintenance. We had some issues with the AC not cooling down as well as it should, and they took the time to diagnose the issue. Our unit was low on refrigerant so they refilled it and sprayed stuff to plug any potential leaks and got the AC back to cooling the way it should.

Julian and Pedro were friendly, polite and courteous and once again we are happy with Greener Solutions' service and their team.

The entire process, from the time I called to schedule an appointment to having the A/C repaired was conducted professionally and without any issues. I was impressed and admittedly surprised with the exemplary service. Everything that was communicated, which including getting callbacks and techs reporting as stated was refreshing. The Sr. Service Tech (Bret Pollard) conducted an inspection of my A/C and relayed his conclusion, including explaining what he was noting along the way. Cory completed the job the following day with the A/C working accordingly.

My service man Carlos Rivera was punctual, very knowledgeable and pleasant to work with. He took care of cleaning my outdoor AC unit and replacing my indoor filter. I appreciated the extra effort I feel he demonstrated in his service at my home.
Great Company & Great Technician,
Thanks, Linda Landon

My Mom’s 100 year old house had the original basement furnace red-tagged by PGE in November as a monoxide hazard. We knew the need to replace was coming but dreaded it just the same. It was a 6 foot tall beast with about 7 big asbestos-wrapped ducts off the top and no forced air, just a big flame that gobbled natural gas. There was no central air in her 2-story 4000 sq ft house. All contractors we asked for quotes all said the same thing, including Greener Solutions: “Wow, never seen anything like that before”.
Based on the system proposed, we selected Greener as they seemed the most experienced and had a plan. Over about 10 day period, they removed the old furnace (requiring it to be sawed into multiple pieces including a cast iron heat exchanger), did the abatement, installed an efficient full HVAC system tied into existing ductwork with custom plenum and in-line dampers for control of air distribution. It even has a UV light air sanitizer just downwind from the airfilter element at the intake. A full brush vacuum duct cleaning was done as part of the quote, and boy was it needed with 100 years of dust and dirt in them.
It would have taken them less time, but had to wait a few days due to weather and having to get a larger AC condenser outside. They moved quickly on the furnace to start and Mom was without a furnace for only 2 days. The workmanship and skill of installers Jesse, Zach and Nick was on full display and it was impressive to see them and owner Hayden problem solve as they went along to get this unique and difficult install done. Greener had great communication at each step with Priscilla and Amy in the office keeping us informed and making sure we knew what to expect with scheduling. Bret Pollard was our initial sales contact who presented the quote, and while we knew this would be a significant investment in the house and there’s always concern in your mind as to whether this is the right contractor, Bret is super knowledgeable and authentic and that helped us select Greener. Hayden has assembled a skilled, motivated, dependable, and efficient team that I feel all pull together to do a quality job. As someone who ran a small business for 35 years, I know how hard it can be to develop that kind of team. I can recommend Greener Solutions without reservation. I know who I will call on if I need anything in their areas of expertise and who I will recommend to family and friends. Thanks again for a great job.

Our technician was on time, called before arrival, and left my home clean even though he was in and out of the attic and outside. He was Knowledgeable and upfront regarding pricing as well. No pushy upselling either. Definitely will use them for our semiannual maintenance.

Greener Solutions installed my HVAC system and all the duct work needed for my home 5 years ago. I unfortunately neglected to keep up with maintenance and started to have issues. I called on a Monday and got scheduled for Wednesday morning. My experience with both Hayden & Cory went above my expectations. They were super friendly, professional & took the time to educate me on what they were doing. By Wednesday afternoon my unit was fully repaired and we’re ready to face this summer heat!

It’s obvious that this company and its employees care about what they do and the people they’re doing it for. That makes all the difference for me and I’ll continue to use/refer them.

I used greener solutions for a repair last year and this year bought a new unit from them. Robert was an expert at his job. He knew everything about the new unit. Joel A. and Khalil were also superb at their jobs. It was quick, relatively quiet and done quite professionally. I
would recommend them for your heating and air needs.

Cory, came out and inspected my unit. He was very friendly, knowledgeable and professional. He recommended some things that may need future attention without pressuring me into making a decision. I am very big on first impressions as they tell you what type of company your dealing with and I can say their is a reason this company has been around for so long with great reviews. They deliver on that excellence customer service from the start.