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Air Force Air Conditioning and Heating Reviews - 15

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Paul Ayres

If you are looking for an air conditioning or heating installation Air Force one is your go to company! Rocky, the owner, came out to give a quote the day my wife phoned and was here an hour explaining different options and prices. He told us exactly what would be done, where placement of mini split units could work for us or the option of a whole house system. For us it was the mini split units that that we decided on. He was so very knowledgeable about his work and very personable. You'll see it's hard not to like Rocky! Two days later his crew was here for the job. All his guys were very friendly, respectful of our property and efficient on every step. When one of our plants in the backyard was accidentally ruined Rocky made us offers to rectify the situation immediately. We absolutely loved this team and with our two mini split systems we're now ready for the heat in the summer or cold in winter!
Don't hesitate to call Air Force Air Conditioning. They're your go to air company! Thank you Rocky and team!
Paul & Christina

Justine Entin

A friend of mine referred me to Jesse at Air Force Air Conditioning. My air conditioning was only blowing out hot air and I knew it was going to be 100 degrees. When I contacted Jesse he responded back to me promptly and was able to get someone out the same day. He let me know ahead of time the cost of coming out so there were no surprises. The tech called and let me know he was on his way. When Jason arrived he was very friendly and professional. He was able to figure out the problem quickly and had all of the pricing listed in a book so you knew that you weren’t get some made up pricing different from another customer. He was able to fix the problem rather quickly and we had cool air in no time. We had a great experience with Air Force Air Conditioning and I would highly recommend this company to friends and family. Awesome professional experience!!

Ben Jackson

I can’t recommend Jesse and his team enough! One of my HVAC pipes clogged and broke causing a bad leak in our garage. This was on a Saturday night... when I reached out to Air Force, I was surprised Jesse called me personally to hear what was going on. He wound up coming out to my house the NEXT DAY on 4TH OF JULY weekend to fix the pipe and the leak! If that’s not customer service, I don’t know what is. My system is running like new. I highly recommend Air Force for your HVAC needs!!

Vineet Sarin

I highly recommend Air Force Air Conditioning and Heating! I could not be more satisfied with Rocky, Jesse, Jason, and their entire crew. They have been taking care of our HVAC needs for several years and have always been honest, professional, and highly responsive (even on holidays)! A few years ago, I responded to a “free checkup” ad from another HVAC service company. That company looked over my furnace and told me my family was at risk of CO poisoning and I needed to replace my unit right away. They offered me a discount if I purchased a new unit the same day. I was suspicious and called Air Force for a second opinion. Jason came out and showed me that there was some minor wear and tear but no need for concern (or replacement). My story should tell you all you need to know about Air Force.

jmm

We HIGHLY recommend this company! This is our second experience with them and we have been impressed both times. They are professional, on time, caring, and knowledgeable. Our issues were resolved fairly quickly and easily by Jason who is a very pleasant guy. We feel certain we couldn't get any better service. Thanks Jason!

Phil Tokumaru

I really enjoyed working with Air Force Air Conditioning and Heating and highly recommend them. They responded immediately to my request for quote on a heat pump installation to replace my old a/c and gas furnace, answered all my questions clearly and succinctly, presented me with options at various and competitive price points, and installed the system a day or two later. Everyone was courteous, professional, and knowledgeable with no sales pressure and no wasting of my time. Thanks!

Christina Swanson

Awesome job!!! Great communication!!!
Very professional and clean work!!! I Will recommend.

Andrea Kendrick

Highly, highly recommend!! I've waited almost a year to post this review to make sure the equipment was as good as the installation and service. Firstly, I had this installed post-Covid. Jesse was timely submitting his bid and as it turned out it was the lowest bid I received, by far. I'm not always jumping at the lowest bid; sometimes you get what you pay for. I had another contractor I contacted, who came highly recommended from a friend. The other contractor was extremely busy and would not be able to install the furnace and A/C for months. His bid was $5K higher than Air Force. More importantly, he asked me what other contractor I was having bid. When I told him Air Force, he told me he had referred a former client to Air Force (when he was extremely busy) and received a glowing report on Air Force from that client after they had completed work for them. There is nothing better than a competitor singing your praises and recommending you!
Jesse and his team did and excellent job. All equipment passed all inspections. August always being a hot month, I have been running my A/C at 77degree constantly as I did last year. My electric bill was $100 less than last year at this time. He provided me with a very efficient A/C.

Jesse had to come out additional times to supply the city inspector with a ladder, then again to bring the ladder upstairs and set it up for the inspector (heavy sigh). Jesse answered my calls each time (even when he was out of town with his family) and always with a positive and friendly manner. What exceptional customer service! They definitely go above and beyond.

Quality work, professional team, great price, stellar customer service!

Shane Hinerman

Great team that helped us completely redo our AC/Heating unit. Gave solid advice and didn't push systems that we didn't need, and the system has worked perfectly since we've gotten it, which is a massive improvement for our house.

Barry Cane

This job was done very thoroughly and thoughtfully. I am quite particular and Jesse and team met all my needs. I’m pleased with the finished outcome.

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