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Perfect Climate Air, Inc. Reviews - 22

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose Cisneros

I called Perfect Climate Air, Inc. because I was having problems with my AC. Ken responded to repair my AC unit. He was on time and was very professional. He was very detailed explaining what the problem was. I highly recommend his company and would definitely call him again for any of my AC or heating problems.

Michael Kline

Perfect Climate Air is the #1 AC company in the Santa Clarita valley in my opinion. The owner and his son (Ken & Ken Jr.) installed my AC units and I am extremely pleased with the work they did from start to finish! Making an AC purchase is a very tough decision. It’s not only a costly one, but you want to make sure you’re getting the right system that you hope to have for many years. I personally spoke to 5 different AC companies and ended up choosing Perfect Climate Air simply because of Ken and his honesty, his willingness to
answer all of my questions, and his professionalism. He educated me first so I could make my own informed decision, not once trying to rush me into making a decision. Both Ken & Ken Jr. care about their work and want you to be extremely happy with your purchase, their attention to detail made me feel like they were installing my AC units at their house. Take it from someone like me who did the extensive research trying to find the right AC company, and look no further than Perfect Climate Air! I promise you will not be disappointed! Perfect Climate Air is a family owned business, they’ve been in the Santa Clarita valley for over a decade. They genuinely care about their customers and they will make sure all your questions and concerns are addressed from the moment they step foot into your house. They’re the one and ONLY choice for your AC needs in the Santa Clarita valley as far as I’m concerned. Perfect Climate Air is a 10 out of 10, an A++++ company, if you have any AC needs, I highly recommend calling Ken at Perfect Climate Air! Thank you Ken & Ken Jr., you guys did a phenomenal job, I couldn’t be happier with my new AC system!!!!

Jim Kenyon

Excellent!!! I wish I could give Perfect Climate 6 Stars instead of just 5. They definitely live up the word "Perfect" within their company name.

I have dealt with many HVAC&R contractors over the last 40 years both for my residences and our company properties. Their owner, Ken, and his company has out shined and outperformed every other contractor. Ken is a rare owner/contractor who has pride in his work. Ken also has integrity that he recommends what is actually best for his client while giving a fair competitive prices ... versus pushing higher price units or padding his prices. He is not only knowledgeable but fully explains in plain English the recommended equipment and services.

In one day, they removed the old equipment and installed the outside AC unit, the inside Furnace and the communicating control/thermostat ... all without any delays or problems. Ever since we have enjoyed a quiet unit that keeps our home cool at the temperature we set even during the heat waves.

I highly recommend Ken and Perfect Climate Air.

Marcel L

Ken never ceases to surprise me. He was able to save me thousands of dollars by isolating a problem with my compressor and replacing a part in it. Thanks so much!

Kristin Berryman

HONEST! PROFESSIONAL! HIGHLY RECOMMEND! Ken and his team came highly recommended. My heating and AC system was old and, of course, broke during the 100+ temps. Ken was quick to respond and VERY HONEST, which is hard to find nowadays. He didn’t try to up sell. He and his crew were able to install a brand new system very quickly. On time, responsive and they took all the safety precautions necessary during this pandemic. Very fair prices for the excellent work they did. I will never use another service provider.

Susan Kusumi

We had a lovely experience with Ken and his company. He was prompt, beyond informative and just an all around great guy. He did all he promised and more. Great value and our job was taken care of in about 24 hours! He installed our new unit the day after he came out for our consultation! He educated us on our equipment and double checked everything. If you are looking for honesty and integrity Perfect Climate Air is the company for you! If I could give them 10 stars I would!

Jared Burkholder

Called Ken when our AC died in the midst of a heat wave. They booked us for the next morning and were prompt. He was thorough and careful in his evaluation and unhurried in his explanation of the problem. He gave me options and prices both to fix and replace our unit. There was no pressure, just helpful information. We decided to replace our unit and they quickly had the new one up and running. Ken took really good care of us, did great work, and was honest and transparent. Will happily call them again for any future needs.

Nicole Hicks

Ken is truly the best of the best. When I first met him, he was working for a large company and he spent so much time with me as we went through the education process - purchasing a whole new HVAC system is a big commitment, so I had lots of questions! I was so happy with our purchase (new HVAC, added ducts and vents, smart thermostat - the works!). Fast forward 6 years and the fan on our air conditioner stopped running - I knew I had to find Ken! I found his name on our old contract and did some Googling. I was so happy to see that he started his own business! I reached out last Sunday, he squeezed us in for Monday afternoon, and he saved the day by fixing our capacitor in 15 minutes. He knows the ins and outs of everything HVAC and he gives his honest opinion. I would never even think about working with anyone else. Thanks for the awesome work, Ken!

Jerod Mayer

Ken Shipman is a transparent, hardworking, knowledgeable and involved business owner. Our 11 year old air conditioner was blowing hot air in the peak of summer - big concern with a newborn at home and toddler. Ken personally came out quickly and provided all the information we expected and more. Best of all it was without pressure. We replaced our entire system (27 year old furnace and 11 year old condenser) and couldn’t be happier. Ken showed up the following morning with a brand new system and we had cold air again. I recommend Perfect Climate Inc and Ken to everyone I meet and care about. His approach is a breath of breath air and you won’t be disappointed.

Jaebin Yoon

I highly recommend Ken Shipman (the owner of Perfect Climate Air) for any air-conditioning work since he’s a sincere, knowledgeable, and trustworthy person with professionalism. I had an ancient HVAC system (30+ years old) and wanted to replace it with a new system. So I was looking around to find an HVAC contractor that I can trust. I searched for many contractors online, read through many reviews and narrowed them down to a couple, and got the quotes. The Perfect Climate Air was one of them (I felt I got fortunate to find Ken with my search in hindsight ).

When I called Ken, he kindly explained everything to me (I had no idea about the air conditioning system before the call even though I am an engineer myself). I was very impressed with his knowledge of the overall HVAC system and his manner and honesty. Regarding the cost, he proposed the contract with the price that he thinks is the best, eliminating any need to make deals back and forth. After getting the quote from others, I realized that his proposal was not only very competitive in pricing but also didn’t include any kind of unnecessary upsells (i.e., ductwork). The other contractors immediately suggested the ductwork, but Ken wanted to install the new system first and assess for any extra work with the new system after inspecting the ductwork condition. And he turned out to be right. After installing the new system, we got enough airflow on the second floor eliminating the need for ductwork changes (We saved about $3,500 right there with this). He didn’t push for anything in the process but gave me all the necessary information to decide.

His work was professional from the beginning to the end. The outcome was so good that I couldn’t help but come and write this review. You don’t need to search around others for any air-conditioning need. Just talk to Ken, and he’s very trust-worthy. I’m glad that I chose his company to do my HVAC system project.
Great job, Ken! Thank you for your professionalism!

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