Delta Mechanical - Colorado Springs

Woke up this morning to find out the water heater was leaking! I looked and called around because I already knew the price was going to be high as a giraffe’s neck lol! I checked Home Depot and they had a same day service option on the site. I submitted my request and they called in 15 minutes. Delta mechanical sent out Andrew, this dude is awesome! He was able to get my time slot moved up, replaced everything that needed it and get my hot water going in a hour and a few minutes.

The best thing was the price and professionalism Andrew showed. I high recommend him!

I would give them no stars if it would let me. My water heater was well above the normal priced expectations. They put it in and it didn't work at first they came out and fixed it but several days later. It failed the inspection for the vent they called me and said they would come fix it amd the inspection would expire soon. They said I might as well let them fix it since I already paid for it. I paid them $3,045, for the water heater and installation. They set up to come out on a Saturday called me that morning and said they were coming but would need an additional $660 on top of what I already paid them. I told them I didn't have the money and was told it would cost me anything. They said they would call their supervisor and call me back, but would probably still be coming out. So I waited around all day. I called three times to see if they were coming they never called me back. I called the other day and they keep hanging up on me. My inspection will expire soon. I even tried emailing them no response what so ever. I am unsure what to do about the inspection. Well they finally came back out and fixed it. It should be passing inspection now. I will change my review now to a three because Jordan and Adam did a great job making sure everything was fixed and home depot even covered the cost of fixing it. So happy that I contracted them through the home depot.

Negative stars if possible. Used them previously and had a good, though (acceptably) expensive experience. Then tried to use them again just weeks later and had a terrible experience which changed my mind thoroughly. I don't want to have anything to do with them ever again. Not going to roll the dice whether it's Jekyll or Hyde that shows up. IMO, reflects badly that home depot uses them.

They are among the more expensive but can also be the among worst. I don't suggest you waste your time with them.

Not even 24 hours after writing the review, yet another bad experience with them (This was a job that was queued before the first bad experience). 2/3 bad now. Their "supervisor" is my least favorite person of the company and seems even home depot can't get us to a reasonable outcome with them.

Sorry to see the one star reviews from several people looking for a water heater. My experience was totally the opposite. The time was around noon. I went to Home Depot site looking into a new water heater. It was 2 minutes after I put in an installation estimate request that I got a call from Delta. They gave me an accurate estimate on the spot. By 3pm Jordon arrived with new Rheem water heater. By 4pm he was done. Very professional and polite all the way. As a side note. Earlier I had another large company come to my home for a hot water healer estimate. Their estimate was $1200 higher for a heater with 3 yrs less on the guarantee
and 1 year less on labor warranty.

Best Service Ever!
The mechanic Andrew Coleman, showed up exactly when he said he would, was friendly and informative. It was clear that he enjoyed doing his job.
I thought that an entire crew was going to show up for hours, but Andrew got it done in a couple short hours, by himself!!!
I am a new homeowner and will be using Delta Mechanical from now on.

Our water heater gave up during the coldest time in February. Nate was very helpful and flexible with his schedule. He told me that the pipe wasn't up to standard. He came back to fix the pipe with Jordan both technicians were extremely knowledgeable and did an awesome job.

Trying to get my questions answered on the phone, Rudy was not very helpful, seemed very quick to get me off the phone, didnt listen to what I was trying to say, plus when they just hang up when THEY are done talking has always gotten on my nerves. When customer support starts out that way, I will never use you for any kind of service for any of my properties.

Andrew came to install our water heater after we spent 3 days going back and forth with other contractors. When he arrived, he told us that the job was going to require lots more work then we had anticipated. Andrew offered to do the work in the same day and restored our hot water in a matter of hours. We are very grateful for his help and would highly recommend him to anyone needing a plumber.

As many below, we had two new 50 gallon water heaters installed thru Home Depot via Delta Mechanical and Andrew. Inspected and replaced in one day! In fact Andrew replaced both, in the basement, in less than 2 hours! Very meticulous, friendly, neat and tidy - it was painless from the start. Very highly recommended.

I had an appointment for a toilet installation for 12/30/21 for 8-10AM - NO SHOW. They were not working on the 31st, so I scheduled another appointment for 1/3/22 between 4-6PM- Guess what? NO SHOW-NO CALL- I have had a toilet sitting in my living room for 5 days now, waiting for installation. DO NOT CALL DELTA IF YOU NEED A REAL APPOINTMENT WTH A REAL, REPUTABLE, DEPENDABLE PLUMBER.