Applewood Plumbing Heating & Electric

We used applewood to remove an old kitchen sink, and install a new drop in sink and faucet we purchased from Home Depot. It took a little over 6 hours and was $1300. Jakob was very professional and knowledgeable. Everything turned out great!

Truly a great experience working with Sue Ann (on the phone) and Travis (my plumber) to learn the ins and outs of the swamp cooler at my my house I recently bought. Applewood was responsive, no long wait times on the phone, easy to schedule, showed up on time with stellar communication, and reasonable rates!

Was extra grateful that travis took the time to explain everything about my system to me - to make sure I understood how things worked. An excellent, local, high quality company!

BEWARE! Applewood provided a water main replacement after a leak was discovered. DO NOT PAY UNTIL JOB IS COMPLETE.
Applewood damaged the following while replacing a water pipe.
1. The City Water main at the street was destroyed. Boulder doesn't take kindly to this. Applewood is fully responsible to replace the water meter.
2. Several sprinklers were destroyed by the tractor.
3. A wall was removed and NOT fixed.
Although I was told by the service technician all this would be taken care of after I paid for the repair work, none of this occurred. I no longer was able to contact the service tech. It was as though he vanished into thin air after I paid. I contacted the company and kept being told that I would get a call from a manager. When I said to the office worker, my sprinklers were damaged. The response was 'we don't fix sprinklers'. I asked about the wall that was removed. 'We don't fix walls'. I asked about the water main being destroyed. 'We don't fix that' lol. Bottom line is Applewood may fix your leak but will destroy much of you home in the process. The worst company I have ever dealt with. Pay them and then they vanish. If I can save 1 potential customer from this terrible company I have done my part. All they had to do was respond to my concerns and perhaps work out a deal to fix some, if not all the damage they caused to the home.

I appreciated the professionalism and responsiveness of your representative, Mr. G.Johnson. Mr. Johnson explained every step required to resolve a catastrophic valve failure that produced a lot of internal damage in our home. He was knowledgeable, personable, and efficient in making the repairs. Mr. Johnson also spoke with the onsite mitigation representative to expedite the next steps necessary for the reconstruction work. I also appreciated the new membership discount and the materials given at the conclusion of the work. Great job--thank you!

This is the worst company to deal with. I have had this company out 6 times in the past 2 years to address a number of issues with a new boiler system that they installed.

One the last visit they determined the issue was something that was outside of warranty and the estimate provided was over $1900. I did my due diligence and had another company come out to look at the issue and they promptly determined it was not what Applewood said was the issue, rather an issue that was directly tied to the new installation of the new system, (specifically the wiring and control board that was installed with the new boiler.)

When I called to speak to a manager I was informed that I could not be transferred, but a ticket would be submitted and I would get a call back within 24 hours, (which is actually 3 business days because they define it as "24 business hours".) The call came a couple of days later while I was in a meeting and a phone number was left on my voicemail. I called this number back and got an unnamed voicemail box and left 2 messages, to finally get a call back this afternoon, (after calling into the mainline again.) The person that called was incredibly combative and rude from the start, (starting the call off that she left me a voicemail on Monday, but not acknowledging that I had since left 2 additional voicemails.)

To say that this conversation was unproductive would be an understatement. I will acknowledge my tone was not completely upbeat, however my frustration should be understandable. I was interrupted numerous times and chastised about my tone. All I was looking for was to acknowledge the source of frustration and own a resolution. I got neither.

So, here I am 2 weeks later with the exact same issue that I called originally on. This experience has only solidified the reputation I have heard of Applewood for years: poor workmanship, terrible customer service and main concern is selling work that is not needed.

Needless to say: CALL ANY OTHER COMPANY FOR YOUR WORK

Tyler came out and fixed our mini-split issue that had vexed a few others. He was professional, friendly, and so helpful.

Applewood supports the Colorado Sun, which is appreciated. They are extremely responsive and clearly know how to hire talented folks.

Great experience. We had an electrical issue that perplexed everyone that tried to fix it. Applewood came out and fixed the issue within 5 minutes and didn’t charge me a service fee. My tech Daniel was awesome. Highly recommend this company and I will use them for anything in the future.

I’m glad I contacted Applewood Plumbing, Heating & Electrical to help with a broken furnace. They are prompt, efficient, friendly and very professional over there. I was impressed with the level of service every step of the way. My service technician, William, was outstanding. I’m very happy with my experience.

Josh did an amazing job. He was professional and courteous and answered all my questions. I think Josh does an excellent job and I request him any time there are issues. I highly recommend Applewood Plumbing and Heating.

Great customer service, professional, on time, personable and answered all my questions. I appreciated the knowledge the electrician had about my issues and how well he explained what he was doing, and also that he provided a comprehensive summary for potential future repairs should I choose to move forward with those items. I highly recommend Applewood Plumbing Heating and Electric.