Coolair Conditioning Inc

Experienced, knowledgeable Field Estimator, Roland, worked with me to make sure I received the right equipment to replace the hurricane damaged Heat Pump. He was able to give me pricing for a total rewire within hours. The installation HVAC technicians were outstanding as were the electricians who did the rewire. They left the site clean and their work was neatly and expertly installed.

This is not an easy review for us to do. We had been customers for over 10 years and had maintenance contacts during those years with CoolAir. The customer service has gone out the door. Since hurricane Ian the little guy doesn't matter. The commercial business is more important. They tell you someone will call you back however the call does ever come or happen. Was told twice that we will get a phone call back however that never happens. They want to charge us double the price for something that was much less elsewhere. We recommended a family member for a new system and there was an issue with hoses being put in wrong. It's going to be a sad thing, when the market crashes again. The people that were there from the start will be gone due to the treatment of the little guy.
UPDATED
6/27/23 Your response makes it really sad and shows how the words from your own employees that promises that Ron and Kevin would call us back. That was out of your supposed managers Christopher's mouth. You really don't know your customers. 😱😱

Dan O. was our technician today. Professional, polite and very knowledgeable! Also he had our a/c unit repaired & blowing cold air in record timing! A+++ HIGHLY RECOMMENDED!!! Excellent pricing. Junipher, from the office was very sweet and professional! She was able to fit me right in their schedule the very next day! I will never use any other a/c company other than this one ever again in the future! They’re worth every penny! Excellent work CoolAir Conditioning!!!

An excellent A/C company who came out immediately in response to my asking Home Depot for help. My company could not come out for 4 days but Coolair's Roland Finlay came out and got us going again. I had an old system not worth repairs so I got a favourable quote from them and their install crew were amazing. New energy efficient system installed in one day! 🌝
Highly recommend . ⭐⭐⭐⭐⭐

CoolAir has been doing our 6 mo AC checks for a few years now. This week, our AC stopped working. I called them & they sent a tech out same day--thank goodness! Mike Owens was our tech & he was wonderful. Explained the problem & fixed it. It was 95 deg outside, so we were thankful for his help! The company is honest & wonderful!

Dorian, Devin, and Spring have shown excellent knowledge of repair, knowledge, and a competitive price for repair of my old A/C which ultimately led to the purchase of a new HVAC system. Devin displayed an eagerness to complete the job with no stone unturned. System was tested for all aspects of functionality. Great team makes a great company.

Mr. Roland and his crew did an exceptional job installing my new AC system. I contacted them through a representative at Home Depot and Mr. Roland touched based with me on Monday. It was installed on Friday. Mr. Roland came back on Saturday to make sure I was satisfied with everything. Mr. Roland went out of his way to help me get the best system for my house at the best price. I highly recommend COOLAIR!

Our water heater failed in the middle of the night. I called Coolair early the next morning and Kevin was on site within an hour. He and Zach replaced our broken heater with a tankless system installing the electric as well as the new system. I can't say enough about their professionalism, competence, and positive attitude. They picked up the unit I purchased, took photos for our insurance, and did a beautiful, neat install that reclaimed loads of space in our tiny utility closet. I highly recommend Coolair, and especially Kevin and Zach. Job WELL done!

I can only give the highest compliments to Josh, Albert, Devin, Bobby and John for the excellent job they did installing new duct work at home! They were very professional, very respectful of my home and I was so pleased that they cleaned up everything! I was quite impressed with each of them and five of the nicest gentlemen I have ever met! Excellent job. I will be a Cool Air customer for life. Totally trust this company and all of their employees!!!!

From answering the phone, sending out someone right away same day where Steve showed up with a smile and great knowledge diagnosing our AC issue, listening to our needs and providing exceptional service! Thank you, Steve! Beth and Tim Ackley