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Rocket Cooling Reviews - 47

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Queen B

My experience with Blair was excellent. He was very professional and efficient. He had it dignoised and fix in no time. The price was definitely fair. It has been about 15 hours after service and AC is still pumping cool air. Definitely would recommend Rocket Cooling

John Nalty

As usual, Rocket Cooling did an excellent job doing a maintenance call on our A/C unit (which they installed 2 years ago). Alex, the A/C technician arrived on time and did a thorough job doing their multi point maintenance service. I find Rocket Cooling to be honorable with their business practices and personable with their service. I highly recommend Rocket Cooling!

Jack B

We have used Wolf A/C since 2012.
We loved & depended upon them, even during
an emergency while away.
Rocket purchased them, retained their
staff and has continued to perform as a family business. They are prompt, knowledgable, prepared, trustworthy and
fairly priced. If we owned a business it
would run like this.
Thank you for always being there.
J&G B.

Sarah C

Originally bought my AC/Heat unit from Apex heating and cooling 15 months ago, only to find out that when I needed service, the company was no longer in business. I was told that I was notified of this via email. Okie dokie, perhaps that email made it to some clients but not to me. Someone did answer when I called, it was after 6pm. To my surprise, the new company (Rocket) did send someone out, who actually used to work with Apex and was very familiar with my unit since he was one of the guys who originally installed it. He arrived around 8:30 pm and installed a capacitor. Total cost for emergency call, part and repair 165.00 which is very fair for the circumstances. My unit was up and running within 30 minutes. He was not in a rush, was very pleasant and explained everything.
Update 4 months later:
Very pleased with thus company. Changes have been made that make Rocket my go-to company. Highly recommend.

Susi Turzanski-Wilbanks

Alex is trustworthiness, honesty, and work-ethics are commendable. He truly displays exemplary professionalism while providing the highest quality of service. I highly recommend this service. I can't imagine using any other person for the job!
Thank you, Alex.
Susi Turzanski-Wilbanks

par2031

Tech - Mike M. (formerly Wolf A/C) was excellent. Had the knowledge, experience, and patience to diagnose an intermittent blower motor (computer chip) problem and replaced. Bill was exactly what was estimated. Highly recommend. 👍

Pamela Bolick

Mike Martin knew exactly what had to be done to get my pool heater working again. He’s ordering part and will call when he gets it. Very nice guy!

Barbara Mancuso

Blair was very informative and professional. Everything seems to be working great and warning signal on AC unit is off. I will definitely use Rocket Cooling for any future A/C needs.

Tom O'Connor

Mike knows his way around our pool heater. Identified the seized fan and will get back to us when he finds a replacement. He also checked fluid pressure, it was OK

Stephanie Duncan

Technician was very service oriented and knowledgeable on the first and final visit (Muke and Alex) A third technician installed the part incorrectly and we were without a pool over the holidays which was very depressing.

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