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    Cool Solution Services Reviews - 84

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Joseph Davis

    Highly recommend. I have used them in the past for repair. Eventually my old unit gave out. They were quick and reliably installed a new central A/C system and new unit on the roof of my building. They calculated the size I need and installed everything including permit / insurance / clearance from the condominium. Price was very good. Very happy I used them. 1 year later everything still perfect. Now I use them for biannual maintenance. Thank you Eddie.

    Manuella Cunha

    Very very bad experience. I scheduled an appointment they said there was an 150 fee. That would be discounted on the total price. They came over. Said that to fix would have to come clean for 730 dollars . I said ok. They guy could not clean at that exact moment and said he would return. Still charged me 197 for coming over. Did not fiz the problem. 5 hours later the AC stopped working.

    Anna B

    Great company. Quick and efficient.
    We contacted them on Friday, they came the next day to check the AC and fixed it.
    Would call them again.

    Jennifer Montoya

    I am very disappointed with their customer service. They have taken more than a month to fix my ice maker, which is a simple task. They are always late for the appointments, arriving two or three hours later or rescheduling. They do not come prepared and take parts information wrong. I would never recommend them. My experience has not been pleasant.

    Annabell Sanabria

    Call Eddie the owner earlier in morning for AC not working on a usually hot day in Miami. Within 2 hours he had technician at my apartment and problem solved! Thank you Eddie and Reynier for your prompt response and great service ☺️

    Matt Sills

    I have been using Cool Solutions for our Air Conditioning service for a year now. They assisted with a major problem we had with our HVAC, after using 3 different companies Cool Solutions were the only company that could find the issue and fix it properly. I’m so happy to have this professional team on my side who I know I can call anytime! Thank You!!!

    veronica fascie

    I would like to say first that I am grateful to Cool Service for the the good service, for been responsive, work responsable and their amazing customer service. When I called them I was tired of waiting months for my AC Tech. I found Cool services online and I decided to give them a chance after I read their reviews. From the beginning when I spoke with the service manager I knew that with them would be different. They came the same day I called, they did a diagnostic and they fixed it temporarily the air gap on my unit, the next day they came again to permanently fixed. When I came back home I noticed was a still a little cool air coming out they come back the next day and they finished sealed promptly that little gap.
    With the invoice they sent me detail pictures of all they have done on inside the unit to seal the gap. I have never had such a great service with another company, they make a difference!!!
    Thank you again and please never change we need more companies like Cool service in South Florida!

    Jennifer Leon

    I highly recommend Cool Solutions! My AC broke and was completely fried the day before Fourth of July weekend. They responded immediately and did everything they could to try to get me up and running for the long weekend. The techs were very professional and explained everything to me. Eddy Alvarez, specifically, went above and beyond to get my new unit installed on a Saturday so that I would not have to spend the holiday weekend in the heat. Thank you so much for your great customer service.

    Hilda Rodriguez

    I needed new ducts and vents system install in my home. I could not be happier that with the service from Eddy and Jose. They were able to do it how I wanted without causing significant damage to my ceiling. Jose was on time on the installation day, and Eddy explains in detail the process! I highly recommend them.

    Dan Vinakovsky

    Awesome. Same day service. Very transparent and efficient process for landlords.

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