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Cool Zone A/C Inc. Reviews - 25

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Donna Russo

After researching several other companies, we hired Cool Zone AC to replace our old AC. I'm so glad we did! Service was spot on. The technicians who came to do the job were fantastic. Owner Mark, stopped by to check how they were coming along. Our Daiken Fit is amazing. I will be sure to recommend to everyone. We are very pleased!

C K

My 2nd time using Cool Zone for AC repair at rental properties.
Cool Zone AC and their technician, Max, delivered exceptional service in fixing my air conditioner. Max arrived punctually, diagnosed and repaired the issue efficiently. His expertise, professionalism, and attention to detail were outstanding. Cool Zone AC's commitment to customer satisfaction were commendable. I highly recommend Cool Zone AC for all your AC repair needs.
To summarize, Cool Zone AC exceeded my expectations in every aspect of the air conditioner repair process. Their professionalism, expertise, and dedication to customer satisfaction set them apart from the rest. If you are in need of reliable and top-notch air conditioner repair service, I wholeheartedly recommend Cool Zone AC and Max. They are the epitome of excellence in their field.

Jennifer Tart

They just replaced our whole A/C system in a timely and efficient manner. We got several quotes from various companies; but they were the best value. Devin provided several system options that fit our budget and needs through email which made accepting the quote and scheduling the installation a hassle free experience. He was always responsive to texts and emails regarding any questions we had. The installation team was awesome, they worked diligently to get everything installed properly and quickly. The system is great, and we couldn’t be more pleased.

Annette Montanez

What a wonderful experience. Our ac was out when we got home from vacation, called them and service provided immediately. They sent out Jackson, omg -what a Blessing. Very respectful, well knowledgeable, explaining everything to the simplest form so we understood what he was doing. You need to patent that young man. We called the office to just rave his services. The office lady was fabulous to speak with herself. Thank you for everything, we will refer you to all our friends and family.

Jonathan Jung

My A/C shut off in the middle of the night and it was 80 degrees at 3 a.m. I contacted them as soon as the office opened and they sent out their Technician that afternoon. Allowing me a time frame that wasn't all afternoon, but a short window and notified when they were coming to my house. Jackson came out and provided top notch customer service. After a short time looking at the system maybe 10 minutes, it was running about 10 minutes later. He looked at my outdoor unit too, which is pretty old, to see if freon was needed. Turned out there were no leaks and it was full, that was a very pleasant surprise as I was expecting an upsell. Very good experience, would recommend to family.

Alex Piteo

I am an entrepreneur that spans across three different industries. Today I experienced a situation that I had with my commercial walk in freezer and two of my water chilling systems that we're not working. Mark the owner of Cool zone Air displayed an excellent level of customer service, reliability, and assurance. I recommend Mark and his company to anyone that is experiencing such issues!

Lady P

From start to finish this company was great! We had two new systems install by this company right before Christmas and the technician was able to put in two units in one day. They were on time, professional and though throughout the process. You can't go wrong by choosing this company to do you A/C installation. I am happy with the service that this company provided to my family.

Jeff Pritchard

The team did a great job.

Devin the sales rep took the time to explain how A/C systems work and was not pushy at all.

The team showed up when they said they were going to and delivered in a professional manner.

Will definitely be using them again in the future.

Hassan Boussi

When our A/C broke down in the middle of the summer heat, we called our home warranty company thinking that we were covered. After speaking with them, we found out that all they were providing was a discount percentage since the unit had to be replaced. They provided us with an estimate to replace the unit and we were happy to see the discount.
Since I was a member of BNI, I called Mark Adams to provide me with a quote. I was shocked (in a pleasant way) to find out that Cool Zone was able to provide us with a better quote for a superior unit, even with the home warranty discount that we were eligible for. Not to mention that the home warranty company’s contractor could not install for another 7 to 10 days.
Long story short, Cool Zone A/C came out in about 3 days and installed our new unit and we could not be happier. I have recommended Cool Zone to my neighbors and I will continue to refer them because I know they provide honest services.

Tony Cruz

Mark the owner had to be contacted after no showing at time of appointment and never submitted an estimate after 3 days of promises. Definitely not a good representation of Angi/Home Advisor

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