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  • Onsite services

Mrs. Busy Bee Air Conditioning and Heating Reviews - 48

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
sugarbear2190

The ladies of Mrs. Busy Bee, Hilda and Esther, are the Best! They patiently guided me through the overall process of replacing my central air conditioning system and gave me all of the answers needed to make an informed decision. Thank you for a great experience and a super great deal! The installation techs were top notch as well. Overall, a great experience!

I highly recommend Mrs. Busy Bee for all of your air conditioning and heating needs!

Abraham Mundackal

I have been waiting to replace 2 units for 5 years. Honest AC company even cheated by making me pay to synchrony bank without doing any installation whatsoever. It took almost 2 months to clear my liability. They have an unscrupulous practice of collecting your social security number. I have been requesting to few companies to send a technician instead of a salesperson !! None of them bothered. Thanks to Nichol who was trying to sell through Costco customers I got in touch with Hilda who happened to be a technician from Mrs Busy bee company. I was so impressed by her professionalism and knowledge. Even before she requested a quote from her office I knew I was going to work with them. In 3 days project was completed. Waiting for the inspection in few days!! Compared to 4 other quotes I received Hilda’s quote cost me less and their technicians led by Carlos were amazing. Thank you for a great experience. Esther changed my mind from interest free to a smaller payment which I can pay it off without a prepayment penalty. A good team serving above self!!! I wish them the very best.

peggy klimm

This’s the second time I have used Hilda. She helped me out two years ago after my last airman left me in a terrible situation. Her integrity and work ethic are 100% and so refreshing in these times. It was very reassuring to make a major purchase decision with person like this. She and her teammate Carlos were professional, knowledgeable, friendly and polite. Clean up like you never knew they were here accept for the lovely cool air. Cannot recommend highly enough. Fairly priced too!

Stefany Bruna Rufino

My experience with Mrs. Busy Bee Air Conditioning and Heating was excellent. I'm pleased with this company. Hilda was exceptional, very professional and courteous. She arrived on time, answered all my questions and gave me options to solve the issue. Incredible service and teamwork. Highly recommend!

Marcie Morey

Best people ever! They know their stuff. They explain everything….show pictures before and after. Honest. Reliable. They care about their work and you. This is not a cookie-cutter business. This is a friendly, family business. I will use no one else but Mrs. Busy Bee from now on.

Krystal Ritchey

We were in a panic when our AC system went out today. Mrs. Busy Bee had someone here within an hour to assess our situation, fix the problem and they also put together a quote to replace our 14 year old AC unit.

They got our AC Unit up and running and we are beyond grateful to have cool air as well as grateful that they did not pressure us to put in a whole new unit today. I highly recommend them for your repairs and for new or replacement HVAC work as well.

Courtney Phelps

Mrs. Busy Bee Air Conditioning and Heating LLC is an outstanding company that provides top-notch service. In 2021, I had the pleasure of meeting Hilda, who provided me with an honest quote for a full-duct replacement for my low-pitch roof 1962 house in Orlando. Unlike their competitors, who were overpriced and tried to upsell unnecessary features, Hilda offered a competitive price that aligned with my needs.

Although I waited until I was financially ready during my renovation journey in wintertime, I reached out to Hilda a few months later to proceed with the project. She responded promptly, attentively listened to my requirements, and provided a quote that matched my expectations. Within a few days, the project began, led by Hilda's fantastic crew, which included Brandon, Mr. Angel, and Phil. Throughout the process, they demonstrated cleanliness, courtesy, and efficiency. Additionally, Esther was a pleasure to work with, keeping me informed of any changes and offering their excellent financing package.

Hilda truly embodies the values of this company, as she is honest, customer-focused, and genuinely helpful. She explained the requirements of my HVAC and duct system in a clear and educational manner, instilling trust in her judgment based on her experience and integrity. This level of honesty is rare in an industry often associated with dishonest practices.

I cannot speak highly enough of Mrs. Busy Bee Air Conditioning and Heating LLC and, in particular, Hilda. I would not hesitate to do business with them again and wholeheartedly recommend their services to others.

Angie R.

Our A/C went out and the landlord's regular choice was on vacation, so he called this company (well after 5 pm on a weekday) and within 45 minutes, Hilda was at our home evaluating the issue. She determined the problem quickly, put together a temporary fix until the landlord approves the larger repair and parts get ordered so that we don't have to roast in the interim. She was friendly and upbeat and answered all of our questions thoroughly. Never once did she complain about the hour of day and when asked, said she would rather have a good review than a tip. Thank you, Mrs. Busy Bee A/C and thank you, Hilda. Your dedication to good customer service does not go unnoticed.

paul lust

They did the most fantastic installation and explained everything that they did. It was perfect. I compared it to other people they change the pipes the wire put the new unit said an even set up a chair so I could watch every step of the installation and they explained me what they did with highly recommend them to anyone.
Harry and Hilda with the techs that did the job
Ester ran the job from the office and also explained me every aspect of what I was getting why I needed it and how she was giving it to me Excellent value for the money

Cedric Winbush

Mrs. Busy Bee is the best AC repair company in Central Florida. Their prices are competitive, the work is quality, and they are very knowledgeable and professional. I’ve used them numerous times, and have referred them to several people. HIGHLY Recommended! Thanks Hilda, Harry, and Esther!

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