ServiceOne Air Conditioning & Plumbing

I am writing to express my sincere appreciation for the fast and efficient service that I recently received from your staff. I had an urgent issue that needed to be resolved quickly, and I was impressed by the speed and professionalism with which your team handled it.

From the moment I contacted your office, I was greeted with strong communication and a willingness to help. Your staff was able to resolve my issue within two hours, which was much faster than I had anticipated. I felt that my concerns were taken seriously and that your team truly cared about resolving the issue as quickly as possible.

I want to commend your staff for their exceptional service and dedication to helping me. Their speed and efficiency made a significant difference in my situation, and I am grateful for all that they did.

Once again, thank you very much for your outstanding service. I appreciate everything that you and your team have done for me.

I used ServiceOne after having a poor experience with a different plumbing company. ServiceOne exceeded my expectations and will definitely be my go-to for all plumbing needs going forward! Paul and John were great! Thank you!

Guy provided a very detailed and comprehensive analysis of the thermostat failure that has been appearing off and on as an alert for over three years. He was able to check voltage to the unit and provide a temporary fix while he is researching a more permanent solution. This is in accord with the technician Dennis who had also given us information and what to do next. After years of dealing with A/C companies I finally have a knowledgeable and efficient company to help keep our units up and running. A 5 star isn’t enough for this type of service and quality!!!!

Home needed complete repipe from city line, the Water main to nearly every faucet in the house. Also, gas line needed to be replaced completely. All work was done efficiently and as cost-beneficial as possible.

I have been a customer for approx 15 years and they have serviced multiple properties. SO has always provided excellent service and trustworthy advise. Keep up the great work!

The service tech did a great job at checking out my system and making sure it was working correcty! We have always used ServiceOne and will continue to use them.

Justin was a great and informative tech who helped us resolve our AC motor issue!!

My AC stopped working, it took the technician 3h from my call to customer service to arrival, very knowledgeable and professional person, solved my issue, my AC was up and running. I would highly recommend them for your HVAC needs.

David Chipman, one of the AC service technicians, arrived promptly after hours to diagnose the problem with my AC unit after a lightning strike last night. He took the time to be thorough and to explain everything to me and also took the time to compose a detailed and thorough analysis for me to submit to my HO Insurance company. He also made me feel very cared about and cared for, which was much appreciated in my meltdown state.

Justin Francis saved the day. After 48 hrs of heat inside the house at roughly 86 degrees, Justin came out almost instantly and went right to work (after hours on call) He was able to diagnose the issue of a 20 yr old AC unit within a couple minutes. I would recommend him and Service One to anyone in the future. Thanks again Justin!! 🙏