One Stop Cooling & Heating

DO NOT USE warning- One Stop Heating and Cooling are incompetent liars. They installed a brand new AC for our new build home but after monthly visits to fix the issue that was still under warranty, no real change ever happened.We got the run around with temporary fixes but still AC not working. Almost as if they were buying time until 2 year warranty for new build expires.

Out of business. Filed bankruptcy. Bought out by Strada. Trying to get either the builder, Trane, or Strada to honor my HVAC warranty on a new build.

Made an appointment for the following day to fix my AC. They gave a 5 hour window of when the tech would show up. He arrived 3 hours past the estimated arrival window. They charged $220 for a capacitor (just the part) when a comparable part can be purchased for 1/10 the cost. My AC worked after the visit but it was disappointing to experience the 3 hour delay and extravagant parts charges.

Is One Stop AC & Cooling still in business? I have a new build and AC not working again. This is the 2nd time in 20 months and its a new build in PSL.

Terry came to the home and checked the bathroom vent ducts for both bathrooms. The air flow was poor for 2 of 3 vents. He was able to clear the problem and we are very happy. We just bought this home and it is just out of warranty, but we have issues. Terry was polite and answered all our questions regarding servicing. I will contact the office to set up a maintenance appointment and get a service contract set up. We are very pleased! - Dave and Nancy.

Woke up and the thermostat was not working, called One Stop (they installed my HVAC for the builder I purchased from). They were here quickly, trouble shot and fixed right away. Extremely nice. Absolutely recommend to anyone needing top notch customer service.

Fred completed a very thorough maintenance of my HVAC system. He was very communicative, knowledgeable, and compassionate. I highly recommend him. Thank you One Stop and Fred for such high quality service!

I had a new home built and have had numerous issues with the air conditioner since day one. They give you the run around. The after hours line is a joke. Brand new home, brand new A/C yet it has quit on me numerous times and now its running but no longer cooling as it should. I could keep calling but they come up with a million excuses and fix it temporarily until something happens again. There’s no reason why a brand new unit in a brand new house should be having difficulty. No excuses.

Miguel saved the day!

My ac unit was not operating properly and he was able to diagnose and correct the issue promptly.

For everyone I was in contact with from One Stop, thank you for your help!

Really appreciate the professionalism of Shawn from One Stop. He replaced our thermostat and serviced our HVAC system and provided detailed answers as to what had been going on with the system previously. Shawn is terrific at his craft and made our home feel cozy once again. Highly recommend his service and One Stop!