Search

Amenities

  • Wheelchair accessible parking lot

Comfactor Air Corporation Reviews - 50

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Carlos Niemes

I have used their AC repair, maintenance and cleaning services from Comfactor for both my home and business, and they have exceeded my expectations every time.

Their team of professionals are knowledgeable and efficient, taking the time to thoroughly clean and maintain my AC units and those of my clients. They have always arrived on time and completed the job quickly, leaving my homes and businesses with cool, clean air.

Comfactor Air's customer service is also exceptional. They are always responsive and friendly, answering any questions I have and providing me with helpful tips for keeping my AC units in top shape.

Overall, I highly recommend Comfactor Air for anyone in need of AC maintenance and cleaning services. They are a top-notch company that truly cares about their customers and their satisfaction. Thank you, Comfactor Air, for your outstanding service!

Lori Hindsman

I had 3 other companies diagnose my AC problem with no success and their communication was so bad. I searched for another company and found Comfactor Air. Luis came the same day, which was a Monday, and I decided to put in a new unit, since mine was already 22 yrs old. His team installed it on Wednesday. They found other problems with my system that they corrected with no extra charge. Great people, excellent job, great price!! I liked this company so much that I signed up for their maintenance program, which is only $180 a year! They will flush out and service the system every so many months and let you know when it is time for them to come so I don't have to worry about anything. I'm so glad I found them because, living in South Florida, the AC is an important item.

Hernando Latorre

I have been doing business with Comfactor for over 10 years and their service is outstanding! Family owned business that has always provided an A+ service. My last interactions just a few days ago, my AC unit went out and called the company at 8:00 AM, spoke to the owner and within an hour the company was installing the new unit. Their prices, as always were the best in the area. If you are looking for a reliable company, Comfactor is the one. Keep up the good work!

Carlos Hernandez

The experience with Comfactor started off well. We purchased a brand new AC unit from them a few years ago and hired them to perform semi annual maintenance on the unit. As time went by, we noticed a pattern. Things would start going wrong with the unit every time the owner Luis performed the maintenance. The other AC techs, like Ramon, were great. Most recently, the unit (3 years old) stopped working and needed service. Luis came out, and "fixed" the unit. It stopped working a day later. We became suspicious, so we hired another company to take a look and give us a second opinion. The tech who came out informed us that the last person to service the unit overloaded the system with freon, which caused the compressor to break! $1000 to fix the compressor. We got another opinion, and they gave us the same information. We called Luis, and he denied overloading the system with freon, and YES, the compressor was broken. He was nice enough to "only" charge us $700 for the new compressor. Again, this is a 3 year old AC unit. We decided to let him replace the compressor because his price was the cheapest, but we will not be doing business with them again. Luis will likely post some kind of excuse, but everyone knows that the compressor on a 3 year old unit is not supposed to break. Buyer beware. Don't let him touch your unit. Ask for Ramon or one of the other techs.

jerry fuentes

Excellent job Comfactor! Had another company claim i needed to replace my evaporator coil, Luis sent one of his techs and immediately resolved without having to replace anything at a third of the cost. Definitely recommend, honest, professional and quick! thank you!

Xavier Paulson

Amazing service. Had an issue at about 5:00 pm on a Saturday. Call 5 ac companies close to Weston. They all told me that they where close and the best response I got was to wait until Monday morning. Monday?....At over 90 degrees with no ac?? Thankfully I called a friend and he recommend me Comfactor. They were absolutely amazing. They were at my place in 20 minutes and got the ac fix within an hour!!, and the price was incredible. I couldn’t believe it. Thank you Comfactor. You got a customer for live!!

Francis Quiles

I am writing to express my gratitude for the service and professionalism of the AC service I received from Comfactor Air Corporation. You have most definitely surpassed my expectations. From start to finish, the whole process professional and courteous. I just want to thank Luis and Maria and the technicians for your outstanding service! I will recommend your company to my friends and family. And I look forward to working with you guys again in the future! Sincerely, Carmen Torres!

FR Romero

I have been a customer to Comfactor for over 10 years. Amazing customer service, but more importantly honest people. Their workers are always very respectful and prompt to attend your service call. There was one time that the Ac was not working properly, it was summer and I was desperate. They were fully booked but still promised to do their best to send someone as soon as possible. The owner of the company showed up around 9pm! that's good service!!

Chey Gaskins

Great service. Our unit went out Sunday night, called first thing Monday morning had an appointment by Monday afternoon. Unit was up and running in less than 30 minutes

Hector Gonzalez

Comfactor Team:

Thanks for the great job you guys did installing a new Central AC unit in my home, Im very happy with the new AC System performance and the on site install.

No wonder why Comfactor is so successful, with the quality of service techs and installers they have they couldn’t fail. The guys were great, worked hard, and complete on time and schedule a fully professional install and a nicely done job.

Congrats !

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload