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Air America Air Conditioning & Plumbing, LLC Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jenny Torebka

We are getting ready to sell our house and decided to finally get a new sink installed and have some hose bibs replaced that had broken over the years…it was a last minute decision, but I reached out to Plumbing Troopers on Thursday at 4:45pm and they were able to schedule someone to come out the next day between 12-2!!! Amazing!! Jacob and Eric arrived on time and immediately got to work explaining what they found and the work that needed to be done. By the end of the day, we have a beautiful fresh new sink, our main into the house repaired and new hose bibs installed! I can not say enough how great Jacob and Eric were!!! Super courteous and professional! Very clean! Very knowledgeable! After dealing with a few not so great contractors recently, it was so refreshing to have such a great experience!! Highly recommend Plumbing Troopers! Thank you guys so much for helping us out! ❤️🙏🏼

Mark Dabbagh

They gave the best quote from all the companies we saw and I wasn’t Disappointed in their service either. The plumbing installation for my commercial ice maker went great.

Dymitra Etienne

I am currently having an excellent experience with Plumbing Troopers! First, the representative I spoke with when I initially called was very polite and professional. She walked me through the next steps explaining who would contact me next. The scheduler contacted me and set up my appointment he was very pleasant and professional. I was contacted promptly when the schedule had to be rearranged. My Technician Joe was awesome! He arrived early, he was extremely professional and polite. He he made his analysis and explained the issue with my water heater. I appreciated the fact that he listened to me and and answered my many questions. I would rate my experience thus far as an excellent one. Just all around great service.

Keya Paden

Kyle G. Was more than awesome if that's even possible. I was stressing and he fixed my issue effortlessly. I will be doing with this company for all my plumbing and electrical needs from this day forward. He was truly a blessing. Thank you Again. Extremely appreciative customer. 😁

tony fratt

Had an appointment set up and Dean & Pat were here right on time. Guys were professional, courteous, hard working & neat. They installed a new valve in the master shower. Guys were great, in & out in less than 3 hours. I would recommend Plumbing Troopers to anyone. Also, Chloe was great in the office.

Keith Utsey

Guido was my technician. He went above and beyond to address my unique plumbing situation. He arrived on time. He was professional, pleasant to deal with, and he was clean and neat in the work area. I have now used Air America twice: once for electrical and now plumbing. Both times my experience has been excellent. I highly recommend.

Channing C

Guido came out on time and was very professional, knowledgeable, and nice. I walked him through what was needed/my issue and within minutes knew what needed to be done and showed me an estimate for what was recommended. We settled on a deal and within the hr was completed.
My only complaint would be the cost of the companies services, they are on the higher end of the competition, but you get what you pay for. If I ever need a plumber to come out again, I will personally request Guido only to come by and help out.

Bill Busch

Kyle was prompt and thorough. He gets 5 stars. Company gets zero stars. After all the work he did to provide me quotes the department manager decided they were not going to do any tunneling because of being short staffed. They should communicate this to their employees earlier. They lost a $40,000 job.

rachelle desir

HD did such a great job at my parents house last week. He took his time to check out everything and cleaned out/ changed whatever that was needed that day. He was very professional and great at explaining everything in great details. He is an asset to your company and he is awesome.

Susie Barzey

A/C drain line was clogged and Air America’s technician JR cleaned it. JR was professional and friendly. As he worked he explained everything that he was doing. He even went on the roof to check the unit there. Thank you JR.

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