My AC was not running efficiently. Called Tracy Steele on Friday, left a message and received a call back from Kevin. He made an appointment for Monday. He was on time and professional. He did more in one maintenance call than my previous company did in years. Found the reason why is wasn’t running as efficient as it could. By the time he left I could feel the difference in my house. Thank you Kevin you just earned a customer for life. I’ll be sure to recommend Tracy Steele AC and Kevin to anyone who needs a quality AC company. Thanks again.
Shorthand: They got all the paperwork done. Superb workmanship. Looks great.
Want details? Read on: Our A/C died. We called Tracey Steele, discussed options and then accepted their quote. Unfortunately, it would take two weeks for the replacement to arrive. A technician came out and replaced a relay switch. The system kicked on but it was not a happy camper. We could tell we were on borrowed time. Two days after replacing the switch, we got a call to make sure the AC was still working. That follow up call was a surprise, and totally professional. A good sign of things to come.
A few days before the replacement, they called to say they were pulling the permit. They brought the paperwork over for us to sign, and they handled things from there. Absolutely no stress, other than hoping the AC wouldn't die before the install date.
They arrived at 8:30am, and were done by 11:30. No noise. No mess. They even replaced the plywood in the garage under the air handler and cleared the clogged condensation line (which was pretty bad, apparently). After the AC was installed, the lead install tech gave us all the paperwork, showed us the new unit and explained how everything worked, from the thermostat to the air handler and compressor. Again, his manner was totally professional.
The unit they recommended is made in the USA, with a 10 year, rock solid warranty. The unit runs smoothly. The air smells so much better. Do I recommend Tracey Steele? Most definitely!
5 Star service from a hard to find family business! Been using them for about 8yrs, replaced my A/C unit and just repaired another unit at my in-law's house. On time, very responsive and they treat me like family! Truly a company I can trust....big shout out to Daniel for your service!!!
I called the office at 8am they were at my house in 45 minutes fixing my problem. Efficient and professional. Highly recommend this family business. They stand behind what they sell.
I usually never write reviews but I really had to. Kevin is amazing very nice & professional. I called this morning left a message he called back in less than an hour and was here within 30 min. Talk about fast service. I would highly recommend Tracy D Steele for all your AC needs and repairs. They are quick and efficient he had my ac blowing cold in know time. Thanks again Kevin I will definitely be referring your company to everyone.
I spoke with Tracy and his son Daniel and had such a pleasure! I had dealt with multiple companies before reaching out and I’m glad I went through those motions! They made me feel like family and their concern was so sincere - highly recommend!
After being told by another service that I needed a completely new A/C unit, I reached out to Tracy for a second opinion. Thank goodness I did! He responded immediately, showed up for our appointment right on time, and had my repair completed within about 15-20 minutes. Emphasis on repair; there was no need for a new system at all. Tracy couldn't have been more professional or reasonably priced. I highly recommend this company for anyone wanting great service at a fair price. Thanks Tracy!
Tracy, son, and crew did a fantastic job installing a new LG air conditioner/heater in this condo. And they managed to work me in during the busy summer season. He set it up so efficiently that it stays perfectly cool all the time without running very much. I couldn't be happier! James
After getting multiple Quotes as we were shopping around for the best AC company, we decided to go with Tracy D. Steele, their Combined years of experience in our community, professionalism punctuality honesty integrity was the deciding factor on us choosing this company. We got a 5 ton residential HVAC replacement unit. We opted for Goodman. They did a impeccable installation job. gave us the best options and price. Thank you Daniel and your crew!! We are truly loving our new unit!!!
Excellent company! I called for a second opinion, they were hired on the spot. Polite, clean and great at what they do. I recommend any one having an ac problem to have them come out to take a look.
A A
My AC was not running efficiently. Called Tracy Steele on Friday, left a message and received a call back from Kevin. He made an appointment for Monday. He was on time and professional. He did more in one maintenance call than my previous company did in years. Found the reason why is wasn’t running as efficient as it could. By the time he left I could feel the difference in my house. Thank you Kevin you just earned a customer for life. I’ll be sure to recommend Tracy Steele AC and Kevin to anyone who needs a quality AC company. Thanks again.
Helene Keough
Shorthand: They got all the paperwork done. Superb workmanship. Looks great.
Want details? Read on: Our A/C died. We called Tracey Steele, discussed options and then accepted their quote. Unfortunately, it would take two weeks for the replacement to arrive. A technician came out and replaced a relay switch. The system kicked on but it was not a happy camper. We could tell we were on borrowed time. Two days after replacing the switch, we got a call to make sure the AC was still working. That follow up call was a surprise, and totally professional. A good sign of things to come.
A few days before the replacement, they called to say they were pulling the permit. They brought the paperwork over for us to sign, and they handled things from there. Absolutely no stress, other than hoping the AC wouldn't die before the install date.
They arrived at 8:30am, and were done by 11:30. No noise. No mess. They even replaced the plywood in the garage under the air handler and cleared the clogged condensation line (which was pretty bad, apparently). After the AC was installed, the lead install tech gave us all the paperwork, showed us the new unit and explained how everything worked, from the thermostat to the air handler and compressor. Again, his manner was totally professional.
The unit they recommended is made in the USA, with a 10 year, rock solid warranty. The unit runs smoothly. The air smells so much better. Do I recommend Tracey Steele? Most definitely!
Chris Vanatta
5 Star service from a hard to find family business! Been using them for about 8yrs, replaced my A/C unit and just repaired another unit at my in-law's house. On time, very responsive and they treat me like family! Truly a company I can trust....big shout out to Daniel for your service!!!
Kimberly Lewis
I called the office at 8am they were at my house in 45 minutes fixing my problem. Efficient and professional. Highly recommend this family business. They stand behind what they sell.
Lorie Enrique
I usually never write reviews but I really had to. Kevin is amazing very nice & professional. I called this morning left a message he called back in less than an hour and was here within 30 min. Talk about fast service. I would highly recommend Tracy D Steele for all your AC needs and repairs. They are quick and efficient he had my ac blowing cold in know time. Thanks again Kevin I will definitely be referring your company to everyone.
samantha anton
I spoke with Tracy and his son Daniel and had such a pleasure! I had dealt with multiple companies before reaching out and I’m glad I went through those motions! They made me feel like family and their concern was so sincere - highly recommend!
Mary Hood Silva
After being told by another service that I needed a completely new A/C unit, I reached out to Tracy for a second opinion. Thank goodness I did! He responded immediately, showed up for our appointment right on time, and had my repair completed within about 15-20 minutes. Emphasis on repair; there was no need for a new system at all. Tracy couldn't have been more professional or reasonably priced. I highly recommend this company for anyone wanting great service at a fair price. Thanks Tracy!
James Nichols
Tracy, son, and crew did a fantastic job installing a new LG air conditioner/heater in this condo. And they managed to work me in during the busy summer season. He set it up so efficiently that it stays perfectly cool all the time without running very much. I couldn't be happier! James
Alice R
After getting multiple Quotes as we were shopping around for the best AC company, we decided to go with Tracy D. Steele, their Combined years of experience in our community, professionalism punctuality honesty integrity was the deciding factor on us choosing this company. We got a 5 ton residential HVAC replacement unit. We opted for Goodman. They did a impeccable installation job. gave us the best options and price. Thank you Daniel and your crew!! We are truly loving our new unit!!!
MyProjectLife
Excellent company! I called for a second opinion, they were hired on the spot. Polite, clean and great at what they do. I recommend any one having an ac problem to have them come out to take a look.