Wayne was amazing! Our air went out on the Fourth of July. He was in and out in a very short time and quickly fixed the problem! Super super nice, very friendly, and very thorough! Would call in a heartbeat again!
Brennan was fantastic. He was very thorough in his inspection and exploratory work to determine the problem with our AC. He took the time to show and explain to me exactly where the problems were and described how those issues would be likely to progress in the future. He was thoughtful in providing me with multiple quotes and options, detailing those differences. Brennan really impressed me with the level of customer service he brought to the table. I felt that he came across as very genuine, knowledgeable, and even passionate about the work he does. It’s rare that a technician has told me that they enjoyed working on a project, but he truly does strike me as someone who is both skilled at and happy with the job he does. I will certainly be reaching out to Brennan for any future needs. I can’t recommend him enough.
I called to have my a/c checked cause i thought that i had a problem with it. Brennan came to the house on time said that everything was fine and left. 8pm the house starts getting really hot, of course as human that i am i thought it was Brennan’s fault then i remembered that he sent pictures of the things he did and how all was working before he left. Called Janine from the riverview office and she made my day!! She got Brennan to Come back and see what my problem was with the a/c, well the line that goes out was clogged. Fixed and good again. I really want to give Janine a shout out because i was really mad and she gave me hope and she told me what we want to hear which is “ we got you we are on out way, i can not stress how important customer service is now days because of how much competition there is. Janine thank you very much for your Legendary Customer Service and thank you Brennan for your patience and commitment.
A/C went out in the middle of the night. They came before any one else. Brennan, our tech, was awesome! He identified the problem pretty quickly. Told me the causes and the fixes step by step. He was knowledgeable and had a ton of patience for my 1000 questions. He was in and out in 2 hours with every working 110%. WOULD RECOMMEND.
Called Hot2Cold for an estimate to repair a very expensive component. Brennan came out and immediately put me at ease with his calm demeanor and personable approach. He performed a thorough inspection of the outdoor unit. He explained each step of the process as he went. At the conclusion of the service, he reviewed the tasks he performed and gave me an estimate of cost to repair. Coming in way under previous quoted costs, I was impressed with Hot2Cold being more concerned with the customer's comfort over making money. I would recommend them to anyone that wants a fair price and thorough job done.
Hot 2 Cold has been servicing my home with excellent customer care and quality work for the last 8 years. This time was no exception. Geraldo Rojas was on time and got us from hot 2 cold in less than 45 min at a reasonable price. Thank you again!
Great experience!! This company is reasonable, friendly and honest. I have honestly never been so impressed by a AC repair company. Service is on point, pricing is more than fair! Technician was knowledgeable. Just wanted to say a big- Thank you !
Very responsive and very professional. Brennan is super sharp and explained what he did very well. No high-pressure sales gimmicks. Just really good work, and very honest.
The technicians knowledge on AC repair is incredible. He has years of experience and he explains everything in great detail. I have had my AC compressor replaced on a E60 BMW which has a damaged shaft and caused the engine to hum and the belt burn as the shaft would size up. After he done his magic the compressor has stopped straining the engine and the air is ice cold. I will definitely recommend this place to everyone. Keep up the good work!
He has helped us at two different houses over the past few years and his service has been consistently excellent. Great communication - responds promptly and is able to clearly explain issues and resolutions.
Cheryl Murphy
Wayne was amazing! Our air went out on the Fourth of July. He was in and out in a very short time and quickly fixed the problem! Super super nice, very friendly, and very thorough! Would call in a heartbeat again!
Amy Corbin
Brennan was fantastic. He was very thorough in his inspection and exploratory work to determine the problem with our AC. He took the time to show and explain to me exactly where the problems were and described how those issues would be likely to progress in the future. He was thoughtful in providing me with multiple quotes and options, detailing those differences. Brennan really impressed me with the level of customer service he brought to the table. I felt that he came across as very genuine, knowledgeable, and even passionate about the work he does. It’s rare that a technician has told me that they enjoyed working on a project, but he truly does strike me as someone who is both skilled at and happy with the job he does. I will certainly be reaching out to Brennan for any future needs. I can’t recommend him enough.
Rolando Peralta
I called to have my a/c checked cause i thought that i had a problem with it. Brennan came to the house on time said that everything was fine and left. 8pm the house starts getting really hot, of course as human that i am i thought it was Brennan’s fault then i remembered that he sent pictures of the things he did and how all was working before he left. Called Janine from the riverview office and she made my day!! She got Brennan to
Come back and see what my problem was with the a/c, well the line that goes out was clogged. Fixed and good again. I really want to give Janine a shout out because i was really mad and she gave me hope and she told me what we want to hear which is “ we got you we are on out way, i can not stress how important customer service is now days because of how much competition there is. Janine thank you very much for your Legendary Customer Service and thank you Brennan for your patience and commitment.
Enjoi_bob
A/C went out in the middle of the night. They came before any one else. Brennan, our tech, was awesome! He identified the problem pretty quickly. Told me the causes and the fixes step by step. He was knowledgeable and had a ton of patience for my 1000 questions. He was in and out in 2 hours with every working 110%. WOULD RECOMMEND.
Rashad Woods
Called Hot2Cold for an estimate to repair a very expensive component. Brennan came out and immediately put me at ease with his calm demeanor and personable approach. He performed a thorough inspection of the outdoor unit. He explained each step of the process as he went. At the conclusion of the service, he reviewed the tasks he performed and gave me an estimate of cost to repair. Coming in way under previous quoted costs, I was impressed with Hot2Cold being more concerned with the customer's comfort over making money. I would recommend them to anyone that wants a fair price and thorough job done.
Marcus Watson
Hot 2 Cold has been servicing my home with excellent customer care and quality work for the last 8 years. This time was no exception. Geraldo Rojas was on time and got us from hot 2 cold in less than 45 min at a reasonable price. Thank you again!
Ricardo Sowa
Great experience!! This company is reasonable, friendly and honest. I have honestly never been so impressed by a AC repair company. Service is on point, pricing is more than fair! Technician was knowledgeable. Just wanted to say a big- Thank you !
Randy Weight
Very responsive and very professional. Brennan is super sharp and explained what he did very well. No high-pressure sales gimmicks. Just really good work, and very honest.
Chelsea Goodwin
The technicians knowledge on AC repair is incredible. He has years of experience and he explains everything in great detail. I have had my AC compressor replaced on a E60 BMW which has a damaged shaft and caused the engine to hum and the belt burn as the shaft would size up. After he done his magic the compressor has stopped straining the engine and the air is ice cold. I will definitely recommend this place to everyone. Keep up the good work!
Tina Mitchell
He has helped us at two different houses over the past few years and his service has been consistently excellent. Great communication - responds promptly and is able to clearly explain issues and resolutions.