Total Air Inc.

I have an ac unit that tripped the breaker due to it running non stop. Had Total Air out to see what was going on with my 15 month old unit. The service guy was nice but was really more interested in selling me a new unit and duct work than he was with repairing the issues. Told me my 4 ton unit was only meant for 15-1600 sqft. End of the day I had to go into the attic and stuff a towel into the giant gap in the supply line that had torn away from the furnace. He was here four days ago and was going to have someone call me to repair the duct…. Never heard from them again.This is the service I got, hope you get something better if you use them. I won’t be calling them back for any future work.

Hi there,

Just wanted to share my experience. I had AC issues I called total air and they ended up sending somebody the same day to come look at my AC unit! The whole process was quick, simple, and easy.

Marvin Robinson was our tech and he was absolutely wonderful. He was very informative of what our issue was and quick to tell us how to resolve it the cheapest way possible. I definitely recommend these guys and hope people get an AC tech like Marvin.

Who definitely not out to get you for your money very professional.

Thanks so much

Josh Whiteside and Isaiah were amazing. They installed the unit and would not leave until everything was working perfectly. They also cleaned up all the packing and debris before they left. We have used this company before and are always impressed. Great job and a fair price!!!! Every tech we have used has commented what a great company Total Air is to work for. That says a lot!!!

Great company that stands behind its work. My 20+ year old A/C system bit the dust a couple of months ago. Total Air came out and assessed, quoted, and installed a full new system within a couple of days. The employees are very respectful and hard-working. Great quality people. Unfortunately, the new system did not pass the first code inspection because it was too close to a ceiling beam (16 inches of space between, but needed to be 24 inches). I don't blame Total Air for this, as they simply put the new A/C system in the exact same place as the old one, but I guess regulations changed over time. Rather than move the entire new system over 8 inches, we decided that it would be better to have the beam moved 8 inches instead if possible. Total Air hired a licensed contractor to assess and subsequently move the beam at no added cost to me, bringing the system fully up to code. Total Air is very communicative and will take good care of you. They take pride in their work and stand behind the quality. Also, the product I got is great. The variable speed fan has made a noticeable difference in my electric bill. My April bill was $100 cheaper than last year. These are exactly the kind of people you want to do business with. 100% recommend.

I had a new a/c system installed yesterday, and despite the Florida heat/humidity and my very tiny attic, the install went splendidly! Starting with Jeff, the Sales Associate, who arrived at my house for an estimate on time and was patient, professional, thorough, and very helpful. He also stopped by on the day of the install to make sure everything was going well. Josh and Shania also showed up to my house the day of the install on time and were polite, professional, thorough, and worked excellently as a team. They both showed dedication to their workmanship and genuinely cared about delivering a quality install. Kip also showed up a couple of times to check on the team, the install, and even delivered drinks to ensure they were keeping hydrated. I highly recommend Total Air – a locally owned business that truly cares about their people and their customers!

Total Air is TOP NOTCH! Their employees have all been very respectful, informative, patient, and very willing to help. Our A.C. went out and we found out that unfortunately, though not surprisingly, it needs to be replaced. (It was installed in 1997)
We worked with Tom L. and Jonathan B. and they were a pleasure to work with.
Jonathan in particular walked us through our quote and all of the details of what an install would entail. He gave us a really great price and let us know all of our financing options.
I would HIGHLY recommend!

The technician attempted to charge $400 to clean the drain line from the air handler. We paid his service call charge and asked him to leave. We were able to get the unit running again by clearing the drain line with a wet/dry vacuum. The next day a different HVAC company checked the AC system and confirmed everything was fine.

Very good service and very professional. The tech Wade was very honest with me and explained what needed to happen very well. He showed me a few examples of the repair needed with pricing and advised on replacement of the whole unit. I was hesitant but after his explain it was clear he was drawing on a vast knowledge and not just trying to make a sale. He proved that he had the best interest for us in mind with the service call.

Issue with A/C unit kicking out- Easy to schedule, came on time. Tech found the issue quickly and resolved it, however when the tech did a drain line cleaning on the A/C unit they didn't put the float valve back together correctly causing the A/C unit to shut down within minutes after the tech left. I called their office, and they had the service tech back to our house within 45 mins to fix the issue. Not happy that I had to call them back, but they responded well. This would have been a 2-3 star had they not responded the way they did.

We just came home from the hospital with a newborn to find out a/c unit not working properly. Tom came by and was very professional and honest with his inspection. Will be waiting for a quote for repairs but will be working with them recommended this company. :)