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West End Air Conditioning Reviews - 10

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
just ok

We called and scheduled an appointment to repair our central a/c, they sent out Lev Last, what a mistake that was, after replacing 3 separate parts, the a/c only ran for a day before going out again, had to call another company and they found a major freon leak in the system, we ended up having to replace the a/c in our home. We do not recommend this company!

Dan Allen

I cannot thank this amazing company enough for coming through when so many other companies have scammed and disappointed myself in the passed. I would definitely recommend this company to anyone for any ac needs. No one else I would call for any ac needs. Simply Adam runs an amazing company and I cannot express enough gratitude for making a horrible situation very positive. My hat goes off to this company. Thank you so much for all the assistance

Berbeth Foster

My A/C was blowing warm and so my husband called West End and Gian came out the same day. We needed a follow up visit a few days later, but Gian did a great job at addressing my concerns. He talked me through the repairs done, the service warranties the company provides and helped me get the best price for my service. I really appreciated his customer service and professionalism. The A/C is blowing well now and I plan to continue to use West End in the future as long as they continue to provide the excellent customer service I have received so far from Gian.

Brad Kramer

A/C started blowing warm and called West End Air Conditioning as I’ve been a loyal customer of thier plumbing services over the years. Receptionist coordinated same-day service and techs arrived 40 mins later. We had a capacitor issue and it was fixed swiftly, professionally and with zero debris left behind. Price was very competitive and results were excellent. Having your A/C back up and running within 90 minutes of a failure is about as good as you can get. Well done West End Air Conditioning!!

Moe K.

Overcharged me for switching out a $13 part, all I requested was an AC checkup ($25 online) and test of components so I could easily switch out wtv was bad myself. Turns out it was a cheap part I thought it was (capacitor). Paid close to $250 to get screwed by this place telling me they can't do an AC checkup now, and it's almost $250now without giving me the option to not have that piece replaced by tech.. this was on a day later service call mind you.. for this reason I will share with you all that majority of the time your unit goes out & fan won't run it's an AC capacitor cost under $15 you can change it yourself buy it your local AC supply store and some simple HVAC knowledge you can find for free online, don't let this place take you to the cleaners!

Joy Coplon

Always there when I need them. Awesome service.

Big Ditka

Total rip off. $29.99 check up and they want to sell you a new AC system. I own multiple rental properties and service most of the HVAC systems myself I will not be played or taken for a fool. Avoid at all cost

Nicole Elise

First time trying west end and they came out same day to look at my leaking ac. They even showed me some helpful tips to make my ac last longer. Deff using them again in the future. Thank you !

rasim coskun

Perfect customer service. Thanks

Richard Smith

Myself and my spouse had west end install a new AC at our condo yesterday and although everything went smoothly I still have the old thermostat on my wall because the technician said the old one was better than the new one me and my wife wanted the new one installed do to the bigger display but we finally relented other than that everything went good I called them and they came right over and fixed the problem I would definitely use them again

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