The Comfort Authority

I had a competitor out to our house the day prior, not only were they grossly overcharging, when they flushed our AC it only lasted for 15 hours before it overflowed and shut off the thermostat again. I then called The Comfort Authority the following day, and the technician David Hood immediately diagnosed and fixed the issue and saved us from having to replace the piping. David really went out of his way to ensure we received the best service possible. I'll definitely be using The Comfort Authority from now on, and can not recommend them enough.

Nobody like to deal with air conditioning problems during the summer months! I tried calling multiple companies and The Comfort Authority was the only one that could come out the same day. Sean my technician was great! Very easy to work with. I would highly recommend this company to my friends and family.

I’ve been with Comfort Authority almost 2 years now. I pay a little bit every month for peace of mind that if anything goes wrong I’ll get priority service. I emailed yesterday, got immediate phone call to schedule service. Since it wasn’t an emergency, got next day visit. Gerald, the technician, was terrific. He explained what he was doing, and worked to get drain line clear of backup. Everything was well documented so I have proof I’ve done my part to keep shared drain clear. Top-notch service from a reputable and professional organization. Comfort Authority is recommended vendor in my condo association for a reason.

My wife and I had a great experience with the team at The Comfort Authority. Derek in sales explained the options and what to expect in a professional and friendly way. Juan and Gary did a great job on the installation of the a/c system. Highly recommended!

From initial contact to final walkthrough after installation was seamless and smooth. James came out to provide us a second opinion and was very pleasant and informative. He made us feel confident about moving forward with Comfort Authority. Then we met with Derrick the same day he gave us a competitive price and scheduled the very next morning. Seth and Cameron did our installation. They were both very professional and I truly can’t say any great things about them. They cleaned up every thing and went above and beyond for us! Thank you all Comfort Authority team for a great experience .

We had a great pleasure of having Romeo come out to our new home and check our AC to see if it was running properly. He was extremely thorough, professional, and detail oriented and could not have asked for better service from him and this company.

I would highly recommend utilizing their services, and we plan to use them once again

After an issue I experienced with a scheduling mistake, Steve the owner of Comfort Authority gave me a call to personally apologize, explain the scenario, and ensure we were all set. We had a good chat and he made it evident he cares about his customers comfort, convenience and satisfaction. The techs have also always been skilled and efficient. Thank you to Gerald and Tony as well. Thanks again Steve and The Comfort Authority

The office staff are very friendly, courteous, and professional. The same is true for my technician, James M. He quickly got to the bottom of an issue I was having as he performed my annual check-up. While doing so, he answered all my questions and gave me some good insight. He then made his recommendations which I followed. His work left me in good shape and put me in a strong position moving forward. Thanks James!

** updated review:
Our AC went out again after Gerald left, we called and David came out the following day, he did a way better job! He looked at the inside and outside units and found and fixed the problem, that we thought Gerald had fixed. Would 10/10 recommend David from comfort authority. If we ever have problems again I will ask directly for David to be the one to come out and fix our AC.

Old review: Gerald was amazing, he found and fixed the problem fast. Very respectful and polite.

I cannot express how wonderful & literally “comforting” this service was. They offered affordable services, arrived within a few hours & brought immense peace of mind! Huge thanks to Paige & Evan & an extra special thank you to Service Tech, Tony!!! I went from sweltering to shivering in a matter of a few hours (A/C running even better than prior to the issue). He’s the best & I’ve already shared this service with others. Hugely recommended - thank you!