Staton Heating & Air

Humans are not infallible which is why my new heat pump was not repaired on the first call. When the first tech left it was 78 in my loft. Several hours later it was 87 degrees!! Staton then sent out Austin to perform troubleshooting. He was here for 2 hours and correctly diagnosed the issue. He was friendly, knowledgeable and customer service oriented. He even returned later that day to confirm the repair was successful. Incredible!

Hai was awesome. He was honest from the start about the age of the units and checked a couple things like refrigerant levels to make sure it was even worth trying to repair… he was able to keep the AC going and show me what was broken and why. Highly recommend and I rarely am willing to say that.

Outstanding service by Josh Martin
Very knowledgeable on my system. Explain what was broken on the system & explain the part he was replacing. When I asked about having a REME system installed, Josh explained the entire system to me from A-Z.
Watching Josh work I could see how passionate he is about his job. Because of the outstanding service with Josh, you now have a customer that will spread the word on how professional your company is.

Staton is a very professional company and their employees provide a great customer experience. Their technician, Tyler, arrived on time for our appointment. He is knowledgeable and takes time to let me know what is going on with my unit. He’s a great representative for Staton.

Sergio and his traveling technician Henderson. These guys were great and did an awesome job. I will be requesting them for my next schedule vist, and will recommend Staton Heating & Air to my family and friends. Awesome customer service and care team. Keep up the good works!

When you hire them you are getting quality service! Ivan came out to fix the unit in my house. All I can say is he was fast, professional and did a phenomenal job! All the guys are awesome and will get the job done!

When we had a service alert, Staton quickly ordered the parts needed for our AC service and scheduled a service call. Josh Martin was the technician who performed our repairs. He did an outstanding job. He was professional, courteous and worked all day to ensure of system was performing properly.

I recently had the pleasure of working with Staton Heating and Air for the installation of my new HVAC system, and I couldn't be happier with the results. The team was incredibly professional and knowledgeable throughout the entire process. They took the time to understand my needs and preferences and provided me with a range of options to choose from.

The installation process itself was seamless, with the team working efficiently and effectively to get everything up and running as quickly as possible. They were respectful of my home, leaving everything clean and tidy once the job was complete.

What really stood out to me about Staton Heating and Air, however, was their commitment to customer service. They were responsive and communicative throughout the entire process, keeping me informed of their progress and answering any questions I had along the way.

Overall, I couldn't be happier with the service I received from Staton Heating and Air. They truly went above and beyond to ensure my satisfaction, and I would highly recommend them to anyone in need of HVAC installation services.

I had an issue with my AC unit and had another company check it out. Their prices were outrageous, so I called around to get a better quote.

Not only did they give me a quote over the phone, they were $1,000 less than the competitor!!

Our technician did an amazing job and also fixed another little issue he saw for no extra fee.

I will definitely be using Staton heating and air again!

Sergio and his assistant were professional, respectful and friendly. Ken Staton answered my email within minutes of me sending it. I recommend Staton HVAC to anyone looking for air conditioning service.