American Energy Heating & Air

I have hired American Energy several times: In emergency situations, repairs, freon recharge, trouble shooting the hubby's repair 🙂, and a complete replacement of the duct work in my crawl space. Each time they have been professional, courteous and fast. I highly recommend them.

Excellent service!! They installed a minisplit and did a very professional job. American Energy is the best! Very good people you can trust. Thank you Michael and Kathleen!

Woke up freezing. Very responsive, fit us in within a few hours and resolved the problem quickly. Phone service was professional and efficient. Couldn't recommend them more!

Can't say enough good things about this company and it's owners, Michael and Kathleen. We originally asked Michael out for basic maintenance and help with some issues we were having in our new, old home. We received a reasonable quote and when Michael arrived to do the work, told us that upon further thought he had decided some of the proposed changes wouldn't be beneficial; definitely appreciated the honesty and savings! When the blower on our system decided to kick this summer, there was no question who to call. Michael came out as soon as possible and gave us what we feel was an honest opinion on the situation and several options for repair and replacement. We never felt pressured to make a decision one way or the other, and had many lengthy conversations with Michael and Kathleen, even after hours, about said options. They even brought us a portable A/C unit to use while we were taking time to make our decision - something we would never expect from a large company. Ultimately we decided to update our system and their team did a wonderful job; they were timely, respectful, friendly and clean. At this point we're dedicated customers. They're a true local company that really wants to help people and are delightful not only to work with but to talk to.

They did a great job replacing my AC for my upstairs unit. The process was super easy and Michael was very helpful from start to finish. Definitely recommend them!

I had a wonderful experience with American Energy Heating & Air. They were very responsive, friendly, and attended to the need for social distancing practices in this crazy time. I would highly recommend this company to anyone!

I have been working with American Energy Heating and Air for over 6 years. I found them working as a project manager for investors concentrating on high volume, quick turn over renovations- in this market American Energy is able to thoroughly and quickly assess, repair or replace systems in a very timely manner, efficiently and always within budget. I have also partnered with American Energy on high end residential projects. They are able to offer a varied level of products and meet the high end client expectations- again timely, efficiently and within budget. Lastly, I have entrusted them with my own home, as expected they are always on time, neat, knowledgable, offer many options for repair or replacement, they know their products they stand by their work and they are always professional and available. I trust them, enjoy them and feel good about writing a check for their services. I have recommended them over and over with wonderful feedback. A trusted, local, family owned business that I am always happy to call!

Very professional, and prompt. Our AC unit is 13 years old, and I was expecting them to say it needed replacing right away. They repaired it and said this may buy you a couple of years before it needs replacing. Very pleased!

I can't say enough great things about this company. They helped me replace an AC unit in a very timely and professional manner. They even proactively shopped around to look for the best deal on my unit. This company does a great job and they have a very professional and responsive staff. I highly recommend American Energy & Air to anyone in the Atlanta area looking for HVAC repair or servicing. Best HVAC company in Atlanta and it's not even close!

After looking over the current 22 reviews (at this typing) for American Energy Heating & Air, it amazes me how a company that was receiving highly rated reviews can go from sugar to s#!t with my experience. This company was the pick of the litter, from our home warranty company. Initially, they were very responsive to set up the appointment. The tech came out and "diagnosed" the problem with our A/C unit. He advised me that he would have to contact the home warranty company to get authorization to order the part(s). This occurred on a Wednesday, the following Monday we began calling "Kathleen" and left her VM after VM, with no return call (at the typing of this review), to get a status. I reached back out to the home warranty company, who advised that they didn't see a diagnostic status on our work request and that should have been updated within 48 hours of the tech being onsite. The home warranty company began calling American Energy Heating & Air and they never received an answer. We finally had to escalate this issue and switch service providers, who resolved the problem. Upon resolution, the home warranty company reached out to me to close out the request and advised that they STILL had not heard from anyone with American Energy Heating & Air. Based on my experience, the 22 reviews I looked at are bogus.