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  • Onsite services

Carter and Sons HVAC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Mendelson

I used Carter & Sons for over 15 years (I'm in an apartment now). They were reasonable/fairly priced, honest, reliable, went beyond the usual requirements. For example, one of their young technicians came out one day to service our units, and reported back (unsolicited) that the compressors in our house had been erroneously swapped by the builder. The large compressor went to the much smaller upstairs area, whereas the smaller compressor was hooked up to the downstairs (much larger) area. That explained why we could never seem to get the house cool enough. Other HVAC people would come out and say that everything was working fine, that there was no problem with any of the units. Of course, we did have to pay to have the units swapped, but that was to be expected.

I can't say enough good about Carter & Sons.

Ben Capogrossi

Absolutely excellent job from Carter and Sons. Had a full installation of a heat pump system. The attention to detail is fantastic and the prices are very reasonable compared to other companies in the area. Will absolutely be doing business with Carter and Sons again in the future.

Julie Kelly

I reached out (on a whim) to Carter and Sons HVAC when my AC unit was on the fritz. All the reviews were super positive for this company and boy did they live up to the hype. They did a thorough diagnostic on my AC unit and made some simple tweaks to improve the performance. Also, I live in a small condo and the air vent blower is extremely loud. They offered a solution to install duct board inside the vent, which drastically reduced the sound (at an affordable cost). If you have HVAC needs and want a reliable & knowledgeable company, then I can't recommend Carter and Sons enough!

Sam G

13 months ago, I had Carter and Sons HVAC replace my aging systems. Since then, they have performed two semi-annual maintenances. Every time, they communicate well, usually arrive early, are polite, cleanup after themselves and do a fantastic job. It is so nice to have a team do all the things so well from evaluation, to replacement and repair and tune-ups. The system we chose saves us a good 15-20% from previous system, and temps in the house do not vary more than a degree.....heck usually it is dead on temp. I highly recommend this team.

David McNamara

Garrett and Ryan are knowledgeable and professional technicians. Great service and quality work. Our A/C is ready for the Summer.

Stephanie Smith

We really appreciated the help David, John, and Ty provided for our family. Each guy was top notch and really made our experience with Carter and Sons fabulous. Our service was preformed during the heat wave this summer. It did take a few days considering the weekend and circumstances of the weather and our machine, but David was able to help our system run so that our home was barrable until parts arrived. We were in constant communication and the options we had on choosing what was best for us was great. We didn't want to feel pressured into buying a whole system, and these guys never made us feel like that. These guys worked so hard in the heat and they all had a smile on their face when greeting them before work, during install, and afterward. David even came by to do a month later checkup to make sure we were all good, which we were. We highly recommend this company for your services! Thank you guys for doing an excellent job!

Kristen Sweet

My husband and I were in the market for two HVAC and furnace units for our house and trying to keep the house original system alive for longer than we needed. I have had other competitors service our old units before but was never fully impressed by them. On a random search, I came across Carter & Sons. They were one of a few companies we received quotes from. David came to our house and was super personable. After meeting him, we knew Carter & Sons was the company we wanted to work with. Nathan and Josh installed everything with a few days and were so professional. Their pricing is fair, they are not super pushy in sales, they are quick and super responsive. I cannot recommend this company enough! Our neighbors even used them for the replacement of their old system as well. We will be customers of Carter & Sons for a lifetime.

Supum

Very fast, honest, and more than reasonable pricing. Thank you so much for servicing our HVAC, and just in time for summer!

Jake Murray

5 ⭐️ my A/C went out last night. They sent someone out next day and got everything fixed and for a good price$.
Highly recommended!

Penny Gold

I have been using Carter and Sons for my heating and air for a few years now and they are an excellent company to do business with. I don’t think I’ve ever given out a 10 to any company, but if I could David and his crew would get a 10 from me. They work around my schedule as far as appointments and when I needed them for an emergency they were right there.
I’ve recommended Carter and Sons to my friends also and everyone I recommended them to has also been as happy with their service as I’ve been.

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