Townsel Heating & Air

Took a very long time fixing my system claiming they were waiting on parts, ten days. Tried to tell me UPS didn't deliver on Juneteenth, shortly after I had just gotten a package from UPS. While at my house I Iooked at the shipping label on the box and the parts had been shipped well before they claimed to have received it.

I'm a local Realtor have recommended Townsel Heating and Air numerous times to my clients and they have all raved about how responsive and honest Kyle is. He evaluates their systems and keeps their needs in mind, not his.

Kyle came out the same day I called Townsel Heating & Air to assess our issue and provide an estimate on fixing it. I got multiple estimates and his pricing was very competitive. They came out and replaced our AC unit a few days later. This all happened in less than a week, which we were very appreciative of, especially given that this occurred during a week with heat warnings. I would highly recommend using Townsel Heating & Air if you’re looking for a trustworthy, reliable, and efficient HVAC company!

I highly recommend Townsel Heating and Air. We moved into a 20 y/o home in Tyrone GA last January that had the original a/c units. Two of the three were on there last legs so we got quotes from four different companies in the Atlanta area. I was surprised when Townsel proposed the highest seer variable speed Bosch units at a lower price than the competitors lower seer higher cost units. After a lot of research we pulled the trigger and were able to replace all three units with the lower cost from Townsel. I cannot say enough about the outstanding customer service we have received during and after the install. The gentleman who educated me on the systems and sold them to us, was also leading the install team. This was unlike the bigger companies that sent out a high pressure salesman with a higher quote. I will refer them to anyone who asks.

Oh happy day! We got our two AC units replaced today

Thank you again Townsel HVAC for getting us right and on to cooler nights! I can’t recommend them enough! I am huge on customer service and well they have it in abundance! You don’t find many that use “yes ma’am” when talking, upfront honest feedback, recommendations, and not here to over sell you; and well that is what sealed our choice to go with them!

Thank you again Townsel team!

I had a great experience with Townsel heating and air. The technician that came out was knowledgeable professional and very friendly. I feel like they were honest and I would certainly use them again. I highly recommend them.

Last year I called Townsel because both of my units needed replacing 18/21 years. One wasn’t cooling anymore, which prompted the call. Townsel came out within 72 hours to diagnose and replace both units. Fast forward to yesterday. My main unit compressor was not kicking on. I called Townsel and they came out next morning (today). It took 5 minutes of diagnosis and years of wisdom. A wasp decided to arc the capacitor. Swapped it out and we are now cooking again. Downtime less than 24 hours!

Thanks Townsel and team!

Great service and honest assessment of my air condition system. They serviced my system, gave us some ideas to the way ahead and they charged me online where I was able to pay a few days later. Thank you I’ll definitely use them in the future.

Kyle came out and diagnosed my AC unit with great customer service and honesty. He then fixed the issue in a timely manner. 100% recommend this company!

I’ll never use another HVAC company as long as I live in Tyrone.

Kyle and his team are the real deal and I’m so grateful for his transparency and honesty. Not only did they address the issue I called them to come fix, he also identified another issue occurring with my upstairs unit, something that could have ended up as a really expensive problem if it continued to go unaddressed.

Thank you Kyle and Townsel!