Called to fix our AC. They fit us in the next day. Aaron (the technician) was professional, polite, friendly, and efficient. He discovered a leak right away and suggested a few options to help us decide the best course of action. While we were decided he checked the entire system for any other issues to make sure his quote would be accurate. We chose to fix and not replace. We scheduled the repair day with a friendly and helpful lady through the main office. we were fit in for the repair within a week. Aaron came back out on time, on the scheduled day, and was done promptly. The unit has never worked better. The quote was accurate to the penny. Exceedingly pleased with the entire process, highly recommended.
Quick service as i called at 7 am with my AC not working and Sean showed up at 8:30! Sean quickly diagnosed the issue, fixed it and we're now staying cool again. Sean was very professional and courteous. They will be my first call with any future issues I may have.
Our heat went out in the middle of the night. I called Bertsch and Eric responded immediately. He was very professional, honest and personable. He fixed the problem and had our heat up and running before 6:30AM. My wife is going through cancer treatment and couldn’t go without heat for long. Eric is a great representative for your company, and thank you to Bertsch for having a 24 hour operation.
I used this company to repair my water heater and service/repair my furnace. They are very timely and have great customer service. Eric C is the technician that came to my house and he was very knowledgeable and encouraged me to ask questions so I could understand everything he was doing. It was very refreshing and I know I chose the correct company. I am a customer care member which provides great value.
JA Bertsch has been servicing our HVAC system for a few years now and has provided excellent service. We belong to their service program and it is a great value. Their service technicians have always been very straightforward with what was needed and how important it was to do it now/soon or in the near future. Highly recommended.
Eric is timely, efficient and pleasant. We are ready for the seasons without worry of a break-down. He offered a program of regular checks and discounts which we will do! A solid company to work with for all your equipment needs!
I highly recommend J. A. Bertsch! We had them come out on several occasions for our heater (including one emergency) and installing a new AC and each time I was highly impressed by their professionalism, responsiveness and attention. From start to finish, every step of the way, they are one of the best companies I ever had the please of working with and will continue to work with them in the future!
Excellent customer service from the first phone call to the completed job. This business makes a customer feel special and appreciated. They installed a complete central HVAC system in our older home. Zero complaints!!
Eric H just wrapped up an inspection of my heating system. He was knowledgeable, punctual, personable, a the consummate professional!
I would be remiss if I did not give kudos to Tara, Miranda and April for their excellent support organizing the service, as well as providing perspective and fidelity for the unexpected leak. Thank you all. Looking forward to meeting Blaine next week. Troy
Our new to us home was built with only electric cooking hookups. We'd had enough of that after just a year. J.A. Bertsch install specialists April, Stephen and Luke did a great job installing a gas line! They were all very professional and the work they did was absolutely top notch!!! I highly recommend the company!
Jennifer Newton
Called to fix our AC. They fit us in the next day. Aaron (the technician) was professional, polite, friendly, and efficient. He discovered a leak right away and suggested a few options to help us decide the best course of action. While we were decided he checked the entire system for any other issues to make sure his quote would be accurate. We chose to fix and not replace. We scheduled the repair day with a friendly and helpful lady through the main office. we were fit in for the repair within a week. Aaron came back out on time, on the scheduled day, and was done promptly. The unit has never worked better. The quote was accurate to the penny. Exceedingly pleased with the entire process, highly recommended.
Kendall Smith
Quick service as i called at 7 am with my AC not working and Sean showed up at 8:30! Sean quickly diagnosed the issue, fixed it and we're now staying cool again. Sean was very professional and courteous. They will be my first call with any future issues I may have.
Ron Lawrence
Our heat went out in the middle of the night. I called Bertsch and Eric responded immediately. He was very professional, honest and personable. He fixed the problem and had our heat up and running before 6:30AM. My wife is going through cancer treatment and couldn’t go without heat for long. Eric is a great representative for your company, and thank you to Bertsch for having a 24 hour operation.
Jarrad F
I used this company to repair my water heater and service/repair my furnace. They are very timely and have great customer service. Eric C is the technician that came to my house and he was very knowledgeable and encouraged me to ask questions so I could understand everything he was doing. It was very refreshing and I know I chose the correct company. I am a customer care member which provides great value.
Alvin Thompson
JA Bertsch has been servicing our HVAC system for a few years now and has provided excellent service. We belong to their service program and it is a great value. Their service technicians have always been very straightforward with what was needed and how important it was to do it now/soon or in the near future. Highly recommended.
catherine ghirarduzzi
Eric is timely, efficient and pleasant. We are ready for the seasons without worry of a break-down. He offered a program of regular checks and discounts which we will do!
A solid company to work with for all your equipment needs!
Gabriella Pope
I highly recommend J. A. Bertsch! We had them come out on several occasions for our heater (including one emergency) and installing a new AC and each time I was highly impressed by their professionalism, responsiveness and attention. From start to finish, every step of the way, they are one of the best companies I ever had the please of working with and will continue to work with them in the future!
Dana Goodall
Excellent customer service from the first phone call to the completed job. This business makes a customer feel special and appreciated. They installed a complete central HVAC system in our older home. Zero complaints!!
Troy Larson
Eric H just wrapped up an inspection of my heating system. He was knowledgeable, punctual, personable, a the consummate professional!
I would be remiss if I did not give kudos to Tara, Miranda and April for their excellent support organizing the service, as well as providing perspective and fidelity for the unexpected leak. Thank you all. Looking forward to meeting Blaine next week. Troy
Maggie Torborg
Our new to us home was built with only electric cooking hookups. We'd had enough of that after just a year. J.A. Bertsch install specialists April, Stephen and Luke did a great job installing a gas line! They were all very professional and the work they did was absolutely top notch!!! I highly recommend the company!