ICON AIR

We recently had Icon Air replace our A/C unit. The service technician, John was extremely pleasant, professional & knowledgeable. Once the job was complete, their office lead, Amanda promptly processed our payment & sent us our receipt. We would highly recommend Icon Air to family & friends that need any kind of heating/air work.
These days (Post Pandemic), we’ve had the misfortune of dealing with several mediocre businesses with poorly trained employees; it was very refreshing to deal with such a well trained & courteous staff. We would 100% use them in the future.

Jordan came to my house to check my A/C, he found the source of the problem where 3 others had failed to find it. He took the time to do a thorough inspection and he was very knowledgeable and I appreciated the explanations along the way. I am so thankful that I got a second opinion before paying thousands of dollars to another company. Thank you so much. Because of you I am referring everyone I know to ICON Air! ICON Air give this man a good raise 👍🏼

Called to have our air conditioner checked to see what was wrong with it. Our appointment was at 2:00 and Jordan M came 30 min early. Very professional, knowledgeable, friendly and honest. Explained in detail what we can do to keep our system in tip top shape. Service was great!! He took his time and inspected all vents inside and outside the house. We will definitely be requesting him again when winter comes.

I recently had an incredibly frustrating experience with A-1 Heating and Cooling when I hired them to repair my AC unit. The ordeal was an absolute nightmare, marked by unprofessionalism, lack of expertise, and an attempt to overcharge for unnecessary services. However, all hope was not lost when I turned to Icon Air to fix the mess created by A-1 Heating and Cooling. Their exceptional service not only rectified the issues but also restored my faith in reliable heating and cooling professionals.

After the disappointing encounter with A-1 Heating and Cooling, I reached out to Icon Air for assistance. From the moment they arrived, it was clear that they were well-prepared and equipped to tackle the job. Their technician arrived promptly and came with all the necessary tools and equipment, demonstrating their commitment to providing comprehensive and efficient service.

The technician from Icon Air conducted a thorough inspection of my AC unit, leaving no stone unturned. Their expertise and attention to detail were evident as they meticulously assessed the system and identified the underlying issues that A-1 Heating and Cooling had overlooked. It was a refreshing change to see a professional who took the time to understand the problem and devise an effective solution.

What truly impressed me about Icon Air was their integrity and commitment to providing transparent and fair service. Unlike A-1 Heating and Cooling, they did not attempt to upsell me on unnecessary services. Instead, they focused on addressing the actual issues with my AC unit, ensuring that their efforts were efficient and cost-effective. Their honesty and straightforwardness were greatly appreciated, setting them apart from the unscrupulous practices of their competitors.

The customer service I received from Icon Air was outstanding. They were attentive, respectful, and genuinely concerned about my satisfaction and comfort. They took the time to listen to my concerns and answered all my questions with patience and clarity. Their professionalism and courteousness were exemplary, making the entire experience with Icon Air a breath of fresh air.

In conclusion, I am immensely grateful to Icon Air for rescuing me from the nightmare created by A-1 Heating and Cooling. Their professionalism, expertise, and commitment to delivering exceptional service were truly commendable. They rectified the mistakes made by their predecessor and restored my faith in reliable heating and cooling professionals. If you are seeking a trustworthy and dedicated HVAC service provider, I wholeheartedly recommend Icon Air. They will go above and beyond to ensure your satisfaction and deliver results that exceed your expectations.

Keyon was amazing! Noticed an odd sound from the HVAC unit and called the after hours line. He was out in 20 minutes and had us back up and running right away. So thankful!

Wow these guys are on it! Keyon is a great tech, friendly, knowledgeable and prompt! My first experience with Icon and from what I've experienced I wouldn't want to go anywhere else for my heating and cooling needs!

Purchased a home where Icon Air did the inspection on the AC unit, which said the unit was operational. The weather started getting warmer so we kicked on the AC unit and as luck would have it, it was hardly working. I mean running for 13 hours a day and barely keeping the temperature at 80 degrees. I called Icon and explained the situation and they came out that same week at did a complete run down of my AC unit making sure everything was clean and operational. Plus the did not charge me a dime. Repair man was super helpful giving us the run down of what happened and a few pointers along the way. Very happy with my experience with Icon!

I had the best experience with ICON. They were the only company out of about 10 I called that would give me price estimates, they were so kind, I told them about my worries for an expensive fix and they were so willing to work with me. The repair of course ended up being more extensive than I expected and they worked with me to make sure it was affordable and fully fixed. After being burned by both my home inspector and another HVAC company I have been so happy with ICON, especially Shauna and Brian. Thank you thank you thank you for your kindness and help during a stressful time! I am forever grateful!

I submitted an urgent warranty request through CBH when our A/C unit kept freezing. The gals in the office at Icon were incredible. They called me before their office was even open and were able to get a tech to my house same day. Brian was our tech and he took the time to inspect every possible thing that could be causing the A/C to freeze. He was on time and extremely nice knowledgeable!

Great pricing and even better service. We have used Icon to replace a full heating/cooling system in our old home, and now a furnace in our current home. Called up Icon the day after Christmas and they were out the same day to get us a quote after our 25 year old one melted down. Next day our new furnace was installed up and running. Tech was a nice guy and would definitely recommend. Thanks, Icon!