Base Solutions YORK

Saturday. Busiest day of the week for residential work and they are closed. Losing a lot of money. Should be open at least from 7am to 12pm

We have a running long term relationship with York/Base Solutions for 15 years. If I were to choose my distributor I would choose this company over any other because they treat you like a customer, not a wallet. Together we cultivated a good relationship which sets precedence for excellent dealer to customer relationships every contractor needs. The warranty administration headed up by Nicole is outstanding. The owners are accessible and run the company like a business should be run, not like big box companies where they pad themselves with layers of managers and employees. I relate to the owners, executives and their teams very well. If you give them a chance you will not be disappointed.

Dont ever deliver here...fork lift driver made it clear wasnt going to unload til my appointment, fine. No problem was only about an hour early anyway. Then my appointment comes and he says he wants to go take his break but he will be fast unloading me after...fine im cool with that ,go enjoy your lunch...2 hours later still sitting here untouched..guess that appointment wasnt so strict after all. Avoid unless you are local in a day cab. They seem to pull in and get unloaded immediately. Has unloaded three since my "appointment " still i sit untouched. He only has a third of a trailer to unload. Seems weird to throw away money on detention pay like that..but hey i will get it.

This place is absolutely horrible , avoid delivering at all cost if possible . Super unprofessional and bad customer service . Arrived at 7am didn’t get unloaded until 10am . They said I showed up an hour late which was a complete lie , watched them unload 3 trucks that arrived after me . Zero stars if possible

Very clean and organized. Staff was helpful and kind.

I made a delivery there today I was early for my appointment they took care of me Kevin was pretty OK nice person to work with Pretty good atmosphere to And the superstore with everything in it

Great customer service! I was very impressed and believe they have cleanest store and bathrooms I have ever seen!

If you can avoid this place, AVOID THIS PLACE. You will be waiting at the will call window longer than you ever have. 5th time coming and every single time there’s an issue. Stay Away.

Great people, great products, working hard to give the best customer experience

Will call pick up. Drove over an 1hr just to find out they didn't have that motor. Off by 3 numbers what I was told. Thank you Mike!