Gene Nelson and Sons

My mom has been using this company since we moved to the area in 1992. They are phenomenal! My furnace stopped working in the middle of the night last night and I woke up freezing. I tried troubleshooting it myself and found out that it had to due with ignition but I was not sure how to fix it. I called my mom and she highly recommended Gene Nelson & Sons. I called the office lady and she gave my number to one of the technicians ( I am so sorry I forgot his name but he said his dad opened the business so I'm guessing he is one of the Sons) and said he would contact me. He called within 5 minutes of me hanging up with her and was at my house within 20 minutes of that! Superb speed! Since these are the coldest days of the year (-26 as a low today), I figured they would be super backed up but they are completely on top of their business. It was a very cheap fix too so they are very reasonably priced! He also gave me insight on insulation for my attic and informed me I was using the wrong furnace filter and helped me save money on my monthly bill! Very well educated and informed man. I truly appreciate his service and speed of service. I will always use this company for any other complications with my unit. Thank you!! ~Katie