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Amenities

  • Onsite services

Complete Mechanical Solutions Reviews - 24

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tarun Johnson

DR.Eddie, that’s what I called him came to the rescue. My furnace was sick.🤢He was so informative and efficient. We called the company and they responded so quick. They were at my house within an hour. He was able to repair it the same day. He was very thorough and gave great advice to be able to have longevity with my heating system. I would definitely recommend this company. I’m a lifetime customer.

walt bogdan

Using CMS for almost 5 years. 20 year old house with multiple air conditioners and furnaces. Always professional, friendly, competent and reasonable. Only place to call service.

Frank Middleton

Highly recommend Complete Mechanical Solutions for your HVAC needs. Everyone that I worked with starting with the quote through the installation process and follow up have been great to work with. Mike came out and provided a timely quote and was very responsive to my questions and concerns about the quote. Eddie and Isaiah were very professional and did an excellent job on the installation of my HVAC system. Kayla setup the installation and kept in contact with me along the way to see if I had any questions or concerns and registered the warranties on my HVAC system. Jenna provided the invoice and also followed up to see if I had any additional questions or concerns. They have a great team of employees to work with all around.

Melissa Grayson

CMS was excellent, I couldn't be more impressed. From the person who answered the phone who was extremely friendly and helpful, to the fast response coming to our house the next day, to our tech Dave who was friendly and also took the time to explain some maintenance issues to us, our issue was resolved within 24 hours. I can't recommend them enough!

Tiffanie Armstrong

Our tech Matt was extremely helpful in fixing our furnace. He didn't push us to do unnecessary repairs and kept us informed of all the issues he found. He was able to get our heat working on Sunday so we were not without during all this freezing weather. We would definitely recommend and use again.

Shaunna Bredeson

IF YOU READ REVIEWS, PLEASE READ THE FULL REVIEW
Furnace went out and it took THREE technicians and over $700 to fix the issues. Tech #1 got my furnace started. After he left, the furnace would not shut off. So, I called the same day (an hour later). Tech #2 came over and said I would need a new part, but it would take about a week to get the part. After two weeks, I called (no one called back) and still no part. Some more waiting... then Tech #3 comes out and installs the part and replaces another part. Tech #1 got paid, did not get an invoice for Tech #2 or #3. So, I was shocked by the final invoice (Had no idea I would get charged so much). Tried to let management know that I should NOT have been charged so much. His answer was that the parts were installed for three different issues that they could not have known without the THREE visits. He did NOT try to resolve the billing issue to make this customer HAPPY, but he did send me an ITEMIZED invoice (PER MY REQUEST, because their FIRST one just had GRAND TOTAL).
Here is the BREAKDOWN for TOTAL CMS charges to repair MY FURNACE: INVOICE...PARTS ($247.44) & LABOR ($472.50) & MY TIME (12 DAYS WITHOUT A WORKING HEATER). If you think this is FAIR, by all means, use CMS services. However, if you READ REVIEWS, please consider my experience with this company.

Vdrummer Sticks

What a great company. CMS has replaced several of our office furnaces and have repaired a few as well and they continue to amaze me. Great service. Great price. Very quick response time and family owned. They can handle it all. Commercial and residential. They have done both for the business I work for. Highly recommend.

James Holder

Had Ryan at my Shop working on my boiler today did great job very professional , Truly an asset to the company, nice to see Companies like this still exist in today’s economy very good pricing and would call them again for anything else I need

steve jefferies

I've used this company for years. Their work ethics, punctuality and
staff are SECOND TO NONE!!!!!! Dave is such an honest and awesome
technician. I highly recommend them.

Wes Evenson

Dave installed a whole home humidifier in our house. I was blown away at how clean his install was, top shelf work. CMS earned another client, experience was great!

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