Brett did a great job explaining what needed to be done and continued to explain what he was doing as he worked. He worked quickly and efficiently and was very professional. Will definitely call Hurst again if we need anything else repaired.
Brett was very knowledgeable and provided great customer service. Fast and convenient with great attention. Will definitely be using Hurst Heating & Cooling in the future.
The guys were great! Installed in a day. Sarah at the office was super nice and very helpful! Thank you so much for reaching out Brett and working with us!
I am not sure where to start. All I can say is I've used this company prior to my last time which was a couple weeks ago. I was not able to give a review on there first job but I was extremely satisfied. They repaired my Central A/C after two different companies couldn't get it right. I've had no issues with it since and it's been three years now. Technicians Brian and Travis where Awesome this last time. They were promt and fast and did an excellent install on my new Furnace. If you have AHS warranty and you are dispatched another company. I advise you to cancel and request them as I did. You will not be disappointed. I have way more to say about them at Hurst Heating & cooling, But not enough time and space. Sarah and Paul you two are Awesome as well and easy to deal with. Thank you for being customer friendly. Hopefully, I don't have another break done anytime soon. But if I do just know you'll be my first to call, Warranty or no Warranty.
Brett was very professional, friendly and polite. He was knowledgeable about the situation with my furnace and explained how he would fix the problem. I was happy with the work he did and I definitely would recommend Brett and Hurst Heating and Cooling.
I had won a free inspection from HURST. My service Tech Brett was early to the scheduled time. Very professional and knowledgeable. Good attitude throughout his time here.
Brett was very professional. He explained all the specs of where my furnace should be and where they were.. I will definitely call Hurst Heating when I have a problem HVAC or A/C and request Brett Hatfield.
This was our first experience with this company and I must say, one of our best experiences. Ross was absolutely amazing from start to finish. Not only did he take time to throughly inspect, clean and explain what was happening with our furnace, he was also kind, polite and fun to converse with. We were without heat, called Hurst abd they had Ross there within 2 hrs! Thank you for your refreshing, outstanding service!
After being incredibly disappointed in the first FOUR HVAC contractors my home warranty company sent I had to go outside the program to find a living person who knew "Boilers". Brett Hatfield was confident Hurst could handle it. He brought Ross Tripoli with him and in less than two hours they had correctly diagnosed the problem, called to confirm their supplier had the correct Control Box, picked it up and returned and installed it. Something the "Family Owned HVAC contractor" from Freeport couldn't do in three visits over a few weeks!!! I'm grateful for the friendly, genuinely concerned and professional response of Brett, Ross and the HURST Heating & Cooling Co.!
Angie Ward
Brett did a great job explaining what needed to be done and continued to explain what he was doing as he worked. He worked quickly and efficiently and was very professional. Will definitely call Hurst again if we need anything else repaired.
Spencer Lentz
Brett was very knowledgeable and provided great customer service. Fast and convenient with great attention. Will definitely be using Hurst Heating & Cooling in the future.
Aimee Rosko
I needed some maintenance on my air conditioner and Hurst was great. Brett explained everything he checked and made sure I understood.
Bobbie Folsom
The guys were great! Installed in a day. Sarah at the office was super nice and very helpful! Thank you so much for reaching out Brett and working with us!
Nuk B
I am not sure where to start. All I can say is I've used this company prior to my last time which was a couple weeks ago. I was not able to give a review on there first job but I was extremely satisfied. They repaired my Central A/C after two different companies couldn't get it right. I've had no issues with it since and it's been three years now. Technicians Brian and Travis where Awesome this last time. They were promt and fast and did an excellent install on my new Furnace. If you have AHS warranty and you are dispatched another company. I advise you to cancel and request them as I did. You will not be disappointed. I have way more to say about them at Hurst Heating & cooling, But not enough time and space. Sarah and Paul you two are Awesome as well and easy to deal with. Thank you for being customer friendly. Hopefully, I don't have another break done anytime soon. But if I do just know you'll be my first to call, Warranty or no Warranty.
Thank you,
Hurst Heating & Cooling
Sincerely,
Howard
Brenda Wolfenberger
Brett was very professional, friendly and polite. He was knowledgeable about the situation with my furnace and explained how he would fix the problem. I was happy with the work he did and I definitely would recommend Brett and Hurst Heating and Cooling.
Richard Furlough
I had won a free inspection from HURST. My service Tech Brett was early to the scheduled time. Very professional and knowledgeable. Good attitude throughout his time here.
Patty Wright
Brett was very professional. He explained all the specs of where my furnace should be and where they were.. I will definitely call Hurst Heating when I have a problem HVAC or A/C and request Brett Hatfield.
kymberly kenney
This was our first experience with this company and I must say, one of our best experiences. Ross was absolutely amazing from start to finish. Not only did he take time to throughly inspect, clean and explain what was happening with our furnace, he was also kind, polite and fun to converse with. We were without heat, called Hurst abd they had Ross there within 2 hrs! Thank you for your refreshing, outstanding service!
Philip Masterton
After being incredibly disappointed in the first FOUR HVAC contractors my home warranty company sent I had to go outside the program to find a living person who knew "Boilers". Brett Hatfield was confident Hurst could handle it. He brought Ross Tripoli with him and in less than two hours they had correctly diagnosed the problem, called to confirm their supplier had the correct Control Box, picked it up and returned and installed it. Something the "Family Owned HVAC contractor" from Freeport couldn't do in three visits over a few weeks!!! I'm grateful for the friendly, genuinely concerned and professional response of Brett, Ross and the HURST Heating & Cooling Co.!