All Temp Heating & Air Conditioning

I am really getting upset with HVAC companies ! I gave this company business during Memorial Day weekend 2020 for a leaking attic spacepak system. All Temp came out and fixed the problem, and the repair lasted for almost a year. The same problem occurred on 5/22/21, and I called again for service, and they could not fit me in, so I had to call another provider. The other provider came, and the problem was only fixed for almost two weeks. This morning, I called All Temp at 4:15 AM, and left a message with the answering service . I was told that All Temp opened at 8:00 AM, and no one called back. I was proactive, and called at 8:15 AM, and was told that the earliest someone could be at my house was between 12 PM - 5PM. I expressed my disagreement with this timeframe, and was told that I was being squeezed in. What kind of customer service is this ? How do you expect to keep repeat customers ? I consider this an emergency, since my ceiling is experiencing damage because of this leakage. There is also a electric fixture near the leakage, and I smelled mold when I turned on my system after several days of cool weather. This can also become a health issue, yet I am being 'squeezed" in. I can not be a loyal customer when I am treated this way ! Not responsive to customers !

I recommend All Temp. We've been using them for a few years, and the Techs are very nice, and they do great work. Recently we had a Tech named Art at the house for an annual cleaning of our art conditioner, and he did a great job, and was so nice! He answered all my questions, and even provided additional information, and recommendations for our furnace down the road.

As usual, great service and very professional. Once you find a company that cares as much about your heat as you do, you’ll never switch to anyone else… that is exactly why we chose All Temp every time! Thank you!