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    Masters Heating & Cooling Reviews - 100

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Rebecca Farmer

    Great service! Cameron was very helpful. I usually don’t write reviews for services like this, because I’m not especially mechanically inclined. However, Cameron explained everything that he was doing and answered all my questions, as well as giving me tips for future maintenance and ideas on how to make my system run more efficiently. I always appreciate when someone takes the time to lay out the specifics of the repair they are completing, and he definitely put my mind at ease. He was friendly and efficient, and helped clean up after the job. During the first diagnostic visit, Jacob was also very polite and helpful and Taylor went out of her way to ask the techs questions while setting up my appointment prior to the visit so that I could understand what was going on. I’ll definitely be calling Masters in the future for all my HVAC needs. Thanks!

    Melissa Bray

    I have used Masters Heating & Cooling for a number of years, and I've never been disappointed with their service and that continued with today. Caleb was welcoming of our (sometimes over exuberant) dogs. He did suggest a couple of part replacements to help our aging system last a little longer and run slightly more efficiently and was quick in getting those taken care of. Caleb also showed us the old parts just to confirm how bad they really were. We will continue to use Masters Heating & Cooling for our regular maintenance, and we would love for Caleb to come back out for this service.

    Bret Tackett

    I had a fantastic experience with Paul! He went above and beyond and gave me loads of knowledge that was easily worth the money. Great guy I will definitely call on him in the future!

    G Gilbert

    Our tech James was extremely courteous, knowledgeable and professional in every way. He answered all our questions and explained potential future system upgrades. I’ve requested that he perform our future scheduled maintenance. He represents Masters very well and we couldn’t be happier with his visit! He “gets it”! 👍

    Christine Feighner

    My technician , Paul, was very friendly and helpful. He took the time to explain everything to me and about how to do routine maintenance on my sump pump, water softener, water heater, furnace and air conditioner. I have never had a service person do that before.

    Brandon Georges

    The guys were amazing and showed up an hour earlier than expected. They were very responsive and gave good insights to everything going on with our system. Highly recommend if you’re having any issues with you AC or Heat! Thanks again Masters!

    Tyler S

    Cameron recently completed our HVAC annual visit. He was thorough & very knowledgeable. He answered all of my questions and gave me tips for routine maintenance. Would recommend!

    Tracy Stanley

    We have been with Master's a very long time and still a satisfied customer. They definitely stand behind their motto Masters gets there faster! We love our technician Jacob. He's very respectful, courteous, and highly recommended.

    Chris Jones

    I recently had the pleasure of working with Paul from Masters Heating and Cooling, and I must say, his level of service was outstanding. From the moment he arrived at my home, I could tell that he was not only highly knowledgeable but also genuinely passionate about his work.

    Paul went above and beyond in explaining the intricacies of my HVAC system, taking the time to educate me on how to properly maintain it and optimize its performance. His patience and willingness to answer all my questions demonstrated his commitment to ensuring that I fully understood the process and felt confident in the decisions I made.

    What truly stood out to me was Paul's respectfulness and professionalism throughout the entire service appointment. He was punctual, courteous, and treated both me and my property with the utmost care. His attention to detail and meticulous approach to his work were evident as he meticulously inspected, diagnosed, and addressed the issues with my heating and cooling system.

    Not only did Paul resolve the problems efficiently, but he also offered valuable advice on preventive measures to avoid future issues. His expertise was evident as he effortlessly tackled the complexities of my system, providing solutions that were both effective and cost-efficient.

    Thank you, Paul, for your professionalism and for going above and beyond to ensure my HVAC system is in optimal condition. Masters Heating and Cooling is fortunate to have such a valuable asset on their team.

    Kurt Jeffers

    I have a newer Geothermal Furnace that was installed by a different company. I noticed it was not running right and my old company was no longer was willing to come out and look at it. I called masters who quickly sent out a tech and was able to get it running better than before and was able to fix the things the other company could not figure out or wanted to do. Thank you. Technician Caleb came out and did a great job. Thanks again, everything is working wonderfully now.

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