Marshall Mechanical

In our busy world, it is hard to find the time to screen a great tradesman. Allow me to share with you why I enjoy working with Nick at Marshall Mechanical:

Integrity: Nick is a man of his word. What he says is what he means, and he follows through on his commitments. This includes providing accurate price quotes and sticking to them. If he promises a 7am start time, you can count on him to be here on time.

All-Out Client Service: When I wanted a Mitsubishi heat pump installed in my Island Cottage, Nick went above and beyond. He took the initiative to get himself certified (even though he didn't have to) so that I could benefit from the additional warranty for the unit.

Respectful and Considerate: Throughout the entire process, Nick has shown great respect and consideration. He involves me in every decision, no matter how minute, such as the placement of the handheld control. He always takes off his shoes, despite coming in and out of the house numerous times.

Willingness to Learn: Nick is eager to expand his knowledge. If he doesn't know the answer to a question, he takes the initiative to learn it for himself and find out for me. He ensures that I have all the information I need to feel secure about the decisions being made.

Respectful Assistant: Nick's assistant shares his respectful demeanor. It is a reflection of the kind of people he attracts because of who he is.

Fair Pricing: Nick's prices are more than fair. After receiving quotes from four other people, I found that he was the most professional, offered the best price, and responded quickly to my inquiries.

Fast and Efficient Work: Nick and his team work swiftly and efficiently. They completed the job in no time and paid great attention to detail.

In conclusion, I am confident that Marshall Mechanical will be my go-to refrigeration/air-conditioning company in the future. Thank you, Nick, for your excellent service!

Our furnace stopped working and a neighbor suggested we call Marshall Mechanical. We called around 3pm and a technician was out by 5 pm. He diagnosed and corrected the issue within a couple hours. He was professional and went over different options and their price points. There is definitely a personal touch that is often only found in a locally owned business. They have made a return customer out of us!

Our AC was running continuously and filter needed changed, which I could not access due to health issues so had a filter chance and a check of the AC to make sure all is good. Jesse was very sweet and explained everything to me. They were also efficient with time and made sure everything was good before they left.

Another HVAC company had told us our unit was leaking and pressure was bad. That technician said our AC needed replaced.
We contacted Marshall Mechanical for a quote for new air conditioning unit. Joe was very professional and gave us all the details of his quote. After discussing the replacement options, we decided to have a technician from Marshall come run a diagnostic test to verify what the other company reported.
Jesse came and after 5 minutes said our AC was working as it should be. No replacement was needed. We so appreciate that Jesse was honest with us. We decided to join Marshall’s Service Cub for our future HVAC needs.

I’ve used this company many times. EVERY SINGLE TIME everyone has been professional, very nice, and on time. Jesse continued all this with my recent visit. I called after 6:00pm and they were out early the next morning. Jesse did all the troubleshooting on the hardware and quickly found the problem. A little less than an hour and I was back up and running.

Great service!
Jesse was our tech and super helpful in explaining our problem with air conditioning unit. He was able to address and fix some older issues too from HVAC techs in the past. Definitely above and beyond our expectations!!

I personally recommend this company (Marshall Mechanical Heating & Cooling Company ) to anyone that requires heating, cooling, or duct work services. The owner Erik, runs a wonderful company with quality and pride. The professional technicians Tommy and James, are highly qualified, considerate, and exceptionally nice during the entire process. They came out and found a major gas leak with the furnace. After the diagnosis they helped shut off the gas. They came back swiftly and fixed what was causing the gas to leak. They cleaned after the installation and were informative during the entire process. If you need any of the services that this company provides you will be grateful that you chose them to do the work for you. You will not be disappointed in the service and quality they provide. Thank you to everyone at the Marshall Mechanical Heating & Cooling Company.

Called because our furnace quit working overnight. They were out same day to check it out and new unit was ordered, installed and running in less than 48hrs! They had to work around our schedules or it would have been less time than that. The entire team was friendly and professional. Great service! Definitely recommend and will be using again!

I have used Marshall Mechanical for my own air conditioning needs as well as recommended them to some of my customers. They have done quality work for me and for those I have recommended them to. I highly recommend them for all heating and air conditioning work.

Our furnace started malfunctioning on Monday. They were very prompt to check it. It needed a new part ordered. There was the flash freeze and snow storm coming in Thursday around 5. The part came in Wednesday afternoon. Thursday morning they were there to fix it. It took several hours to fix... it was a major
part. Aaron and Nolan were our heroes! Now we have heat for the below zero temps!
Actually, we have done business with Marshall for several years. They do a Spring and Fall check and cleaning every year which is probably why our geo-thermal furnace has lasted for 24 years with only 2 minor repairs. We are very pleased with them and recommend them highly. They are honest, competent and nice!