Abbey Heating Cooling & Appliance

Called on Friday to set an appointment for Monday. They showed up, very Informative about the issue they found and the cost. Replaced the part, confirmed the repair work, cleaned up after themselves and were very efficient.

I am so happy I called this place! They were able to send someone out same day to fix my washer. Kurt was so nice and he even took the time to explain to me some issues to look for and suggestions for the next time I need to buy a washer. If ever needed I will definitely be using this place again!

I have been using Abbey, and Kurt Miller, for over a decade for repair of my out-of-warranty appliances (refrigerators, stove, dishwashers, dryers, washing machines, water heater, air conditioner/heater, etc.). Kurt knows exactly what is wrong in less than a minute and fixes the problem immediately.

I always get same day service, and like today (when Kurt repaired a bad electrical connection when our dishwasher was originally installed 4 years ago), Kurt was here in less than two hours and was finished in less than 30 minutes correctly making the fix.

I highly recommend Abbey, and especially Kurt, to anyone who needs timely, efficient, and solid repair of their appliances, HVAC, or water heaters.

Our second experience, dishwasher repair, was as prompt and well done as the first, refrigerator repair. Kurt, our serviceman, was well informed, efficient and courteous. Everything was handled promptly the same day at a reasonable cost. I would recommend them highly.

My ice maker stopped working a week ago. After trying a few of the DYI things, it was time to call Kurt. I have used him for over five years now on everything from AC, humidifier, dryer, and now ice maker. He always fully explains my options and willing to talk me through the mechanics (not all repair men will do that for the women of the house). I found Kurt after I had had several bad experiences with repair guys. Now I recommend him and several of my friends use him as well.

Called this (Abbey Heating and Cooling in Kansas City) company for a washing machine repair.
Their service call advertised as $49.00
Owner Kurt come and diagnose the problem, told he had the part for pump in his truck for $20.
Did the repair and gave a bill of $207.04 for a repair.
Pump is $25.00 at Sears store (charge $171.00) 3" hose is $6.00 (he used a used hose from his truck, not even an original hose and charged $20, almost 350% more compared to original new hose).
TOTAL service time in and out 30 Minutes.
Charge $207.04 DOES NOT equal 30 minutes + $25 pump + $6 hose.
OVERCHARGED, EXCESSIVE CHARGE. Not a professional service.
Ripping off customers does not help your business. Just because people trust you when you walk in does not mean they will not tell the others when they are cheated.
Will not use again. WILL NOT recommend.

Fast and professional service on my dryer.

I would like to have a detailed itemized invoice, the company does not take American Express credit card which is also disappointing and some conflicting communication between the booking and the invoice.

I will use again.

Came home from work to find our house a toasty 90 degrees. The air conditioner was making a terrible noise and was unable to kick on. I called Kurt. He answered the phone after hours and walked me through some things to try to troubleshoot the problem. He immediately suspected the blower motor was the issue. He was at the house at 8:15 a.m, the next morning with a new blower motor and capacitor. He got those two parts swapped out and got our AC up and running in less than hour. We've used Kurt to repair our refrigerator and our washing machine in the past. He is always on time, gets the diagnosis right the first time, has the parts on the truck, gets it fixed correctly, and is extremely fair on price. Definitely our go to guy for all HVAC and appliance repair. Would highly recommend.

Kurt at Abbey Heating & Cooling is THE go-to guy for all your appliance needs! He has been helping us with out-of-warranty issues on our refrigerator, washer/dryer (Bosch is terrible, BTW), microwave oven, dishwasher, and HVAC for over a decade. We have a basic service contract with a big-name HVAC company here in Kansas City (for 23 years) yet they aren't nearly as efficient as Abbey Heating & Cooling. It looks like we will be having Kurt and his team put in a new system very soon!

I was completely impressed with the kindness and honesty with Abbey. I greatly appreciate their work ethic. Kurt was easy to speak to and was beyond courteous and priced fairly. We will definitley be calling again when needed.