Tony and Drew were extremely knowledgeable in their work which was apparent through their explanations when I had a question or concern. They treated the project professionally and with consideration. They put extra effort into leaving the yard better than they found it and went the additional mile of cleaning up the street.
Matt walked me through the process of the plumbing in the interior of the house making sure to pay attention to detail and respecting my wishes. The upgrade to the plumbing will make for much easier access.
I am pleased that I will now be drinking from a clean line!
I reached out to Eck Services via their website and someone called me within few hours to get details of my request (first time contacting them).
Within three hours Anthony, the technician, called me to schedule the service. Super easy and painless procedure.
Anthony was very professional, very friendly and very helpful with our requests. It's always great to have the best customer service experience from start to finish. Highly recommended.
Chase called to let me know of the estimated arrival. On time and professional. I showed them the issue and they quickly diagnosed the problem and gave me a cost estimate. They quickly and efficiently replaced the wax ring. I am so pleased with their work and service. Great experience 👍. I will definitely keep Ecks number for all my needs.
Jayden Murphy is a great employee of Eck Services! He was very friendly and courteous. He was very thorough and respectful to my yard and home. Spoke clearly about our AC unit and gave us options to go over to see what we want to do. Thank you Jayden and Eck Services! Very pleased with everything!!
Waited at home more than 5 hours and called three times before finally getting a response. Technicians were pleasant enough, which is why this is a 2 star review not 1 star. They Inspected my system and requested $1,250 to repair it. They also gave me a hard upsell to a $3,999 ‘upgrade’. The situation did not smell right so I paid the $99 call out fee and got a second opinion from another vendor. Problem was fixed to my satisfaction for $327. Would not go near Eck again, based on this experience.
Horrible company and over charges. Anything over 30 min is twice the cost. How is it possible to know what a problem is in less than 30 minutes including drive time... will never ever recommend this company to anyone. I would give no stars but it forces me to give one.. smh
Technician - was good but the manager should find a new carrier..
My ac condenser quit working right before winter came. Prior to it quiting it had other repairs done. It was made in 1997 and they don't make some of the parts anymore. So time for a new one. None of the other repair companies told me it was illegally wired or that I could just replace the ac part of my dual system. They all tried to sale me a whole new system. I couldn't afford a whole new system. Plus my heat still works. Benjamin explained everything to me took measurements and said that I will get a quote through email before deciding on buying. I'm waiting for the quote. My overall experience was great. One thing I did dislike is paying 99.00 service fee for nothing to be fixed only looked at and measurements taken. I do understand companies need to make money and people need to be paid so overall understandable. I'll update again after I get quote and things are actually fixed. I called on Friday and seen at 4:30pm so understood a quote by Monday.
ECK Services was the contractor that responded to my need for electrical wiring R&R in my home. There was some old Knob & Tube wiring in the recently purchased residence. ECK was responsive and followed up with my changes in schedule, which I found helpful showing their persistence in wanting the work. Mr. Anthony Taylor was assigned to correct the electrical wiring needs in the home and I was impressed with his intent to do all that was necessary to safe up my home electrical wiring, including crawling in the tight confines as was necessary. He and a helper were on time to the job, they were professional, courteous, and thoroughly cleaned up the work area upon completion of the work. I plan on using ECK Services for future home electrical needs and will request Anthony Taylor to do the work. I highly recommend ECK Services and I highly recommend Mr. Anthony Taylor in the performance of my residential electrical needs. Thank You. C. Willoughby
I use Eck Services for their bi-anual electric generator maintenance and have been happy with them so far and wanted to try with other services. I had an electrical problem with lights in and outside of the garage. Trenton May (I apologize I forgot the other name of the technician that was with him) came around the time they said they would be here. They listened as I described the problem and the layout of the wires and answered questions when I had them. If I was unhappy with something they would make sure I was satisfied with the result. Thank you Eck Services! I will definitely use them with the future work I will have.
A Z
Tony and Drew were extremely knowledgeable in their work which was apparent through their explanations when I had a question or concern. They treated the project professionally and with consideration. They put extra effort into leaving the yard better than they found it and went the additional mile of cleaning up the street.
Matt walked me through the process of the plumbing in the interior of the house making sure to pay attention to detail and respecting my wishes. The upgrade to the plumbing will make for much easier access.
I am pleased that I will now be drinking from a clean line!
Doodle Dad
I reached out to Eck Services via their website and someone called me within few hours to get details of my request (first time contacting them).
Within three hours Anthony, the technician, called me to schedule the service. Super easy and painless procedure.
Anthony was very professional, very friendly and very helpful with our requests. It's always great to have the best customer service experience from start to finish. Highly recommended.
Jennette Cole
Chase called to let me know of the estimated arrival. On time and professional. I showed them the issue and they quickly diagnosed the problem and gave me a cost estimate. They quickly and efficiently replaced the wax ring. I am so pleased with their work and service. Great experience 👍. I will definitely keep Ecks number for all my needs.
Mark Stiles
Very prompt fair priced they worked around our schedule. Trenton may was great to deal with and did a fantastic job. I would highly recommend them.
Donald Duart
Jayden Murphy is a great employee of Eck Services! He was very friendly and courteous. He was very thorough and respectful to my yard and home. Spoke clearly about our AC unit and gave us options to go over to see what we want to do. Thank you Jayden and Eck Services! Very pleased with everything!!
Adam Smith
Waited at home more than 5 hours and called three times before finally getting a response. Technicians were pleasant enough, which is why this is a 2 star review not 1 star. They Inspected my system and requested $1,250 to repair it. They also gave me a hard upsell to a $3,999 ‘upgrade’. The situation did not smell right so I paid the $99 call out fee and got a second opinion from another vendor. Problem was fixed to my satisfaction for $327. Would not go near Eck again, based on this experience.
Eric Rose
Horrible company and over charges. Anything over 30 min is twice the cost. How is it possible to know what a problem is in less than 30 minutes including drive time... will never ever recommend this company to anyone.
I would give no stars but it forces me to give one.. smh
Technician - was good but the manager should find a new carrier..
Brenda King
My ac condenser quit working right before winter came. Prior to it quiting it had other repairs done. It was made in 1997 and they don't make some of the parts anymore. So time for a new one. None of the other repair companies told me it was illegally wired or that I could just replace the ac part of my dual system. They all tried to sale me a whole new system. I couldn't afford a whole new system. Plus my heat still works. Benjamin explained everything to me took measurements and said that I will get a quote through email before deciding on buying. I'm waiting for the quote. My overall experience was great. One thing I did dislike is paying 99.00 service fee for nothing to be fixed only looked at and measurements taken. I do understand companies need to make money and people need to be paid so overall understandable. I'll update again after I get quote and things are actually fixed. I called on Friday and seen at 4:30pm so understood a quote by Monday.
B W
ECK Services was the contractor that responded to my need for electrical wiring R&R in my home. There was some old Knob & Tube wiring in the recently purchased residence. ECK was responsive and followed up with my changes in schedule, which I found helpful showing their persistence in wanting the work. Mr. Anthony Taylor was assigned to correct the electrical wiring needs in the home and I was impressed with his intent to do all that was necessary to safe up my home electrical wiring, including crawling in the tight confines as was necessary. He and a helper were on time to the job, they were professional, courteous, and thoroughly cleaned up the work area upon completion of the work. I plan on using ECK Services for future home electrical needs and will request Anthony Taylor to do the work. I highly recommend ECK Services and I highly recommend Mr. Anthony Taylor in the performance of my residential electrical needs. Thank You. C. Willoughby
Christopher Carithers
I use Eck Services for their bi-anual electric generator maintenance and have been happy with them so far and wanted to try with other services. I had an electrical problem with lights in and outside of the garage. Trenton May (I apologize I forgot the other name of the technician that was with him) came around the time they said they would be here.
They listened as I described the problem and the layout of the wires and answered questions when I had them.
If I was unhappy with something they would make sure I was satisfied with the result. Thank you Eck Services! I will definitely use them with the future work I will have.