On Time Plumbing, Heating, Cooling & Electric

I cannot say enough great things about On Time! Every single one of my interactions with this company was enjoyable, which is saying something considering my circumstances were less than favorable. The receptionist I spoke with was so nice, respectful, helpful and efficient. She did her best to get someone out to me as quickly as possible, which I understand can be very tough this time of year, with the kind of temperatures we've been having. Dustin showed up within about an hour and a half of me setting the appointment. He was so kind, patient and very hardworking. I appreciate every single one of you!!! Thank you again!

This is almost unbelievable...in a very positive way. Friday night, June 30, at approximately 9:30 PM, my home AC stopped producing cold/cool air. Keep in mind that this is the Friday prior to the 4th of July weekend. I fully expected not to have someone even make a service call until Monday at the earliest. However, something else happened. Never having used them before, I contacted On Time about 10 PM and was told that someone would contact me quickly. Anthony soon called and said he could come as quickly as he finished another job. He reached my home at midnight...midnight, mind you... and had the immediate problem diagnosed and fixed within 15 or 20 minutes. He also tested my refrigerant level: it was a bit low, so he added that as well. Anthony was efficient, professional, courteous and personable. I was charged a very reasonable amount of money for these services and received a senior discount as well. I did not realize that a company would actually make a service call at midnight on Friday at the beginning of a holiday weekend. I highly, highly recommend On Time . The company, and specifically Anthony , went way above and beyond.

Called On Time on a Saturday afternoon because our AC wasn’t working properly. Within 5 minutes the service tech, Jake, reached out and was at our house within 15 minutes. It only took him a few minutes to diagnose the issue and then 30 minutes until our AC was back online! Jake was very polite, professional, and very helpful in explaining the issues. I would highly recommend Jake and On Time to everyone!

Fast friendly service. Cody went above and beyond to get the water heater up and running. Could not have asked for more. I would recommend ON TIME to anyone needing plumbing services. I will call them the next time I need a plumber. Thanks guys. Great job!

Mark D did a great job unclogging our pipes and literally trying everything to make sure the job was completely done 100%. Very professional doing a wonderful job explaining what and why things were happening and why he was doing what he did which I really appreciated. Great guy and will call and recommend for any services!!
Ian Foley

Dustin was scheduled to meet me the day of my call within hours. Good communication between On Time and me throughout the appointment by text. Alerting me to my tech's name, time frame of appointment, when they were in route and at the completion of the project. Dustin was able to diagnose the issue quickly, replace the damaged part, and get my system running in a very efficient manner. Was readily able to discuss the issue and my options. No pressure to upgrade, just presentation of information. Will use again!

Came home on a Friday night to find the AC was caput. Called On Time Plumbing the next morning and Jake was here in an hour. Parts installed and he was gone in less than hour. He showed me the parts that were bad and had me watch the install to him closing the unit so I could see I wasn't getting ripped off. Would highly recommend as I sit in my very cool home on a very hot day.

They did a terrific job, they had to deal with a lot of issues since the dryer air had never been cleaned and they stayed many hours until they were completely sure it was completely clean. They kept me informed all the way through the process, they answered all my questions and were very professional with a good attitude. I would use them again in the future and recommend them to others.

My shower / sewer was backing up and had already made an appt with another company...they were no show no call to let me know they were running late..canceled with them.. . called On Time hoping they served Eldorado and they got me in same day and were EARLY! Our tech Mark was great and answered all my questions and was friendly and professional...Even got a veterans discount. I would recommend and will call them next time I need their service...Thank you On Time!

Jake, Javier, and Josh all did an amazing job installing our new HVAC system. We've also used On-Time for other jobs and have never been disappointed. Highly recommended!