Atlas Comfort Air

Absolutely appalled by the way I was treated by Jason. Extremely unprofessional. My unit that he installed not even 3 years ago has been nothing but trouble since owning the home. I contacted Jason about coming to look at the unit, he agreed on a certain time and didn’t show up, he text 15 minutes after he was supposed to be there and stated “ oh something came up” said I would need to reschedule for either the next morning or afternoon. I asked if 4pm would be doable. He states “ that’s overtime” he reiterated multiple times that the parts might be under warranty but the labor wasn’t free, first and foremost I never mentioned a cost, money was never an issue I simply reached out to him because with the warmer temperatures recently my house has been 80 degrees and I have a young child and no matter what I needed it fixed. I wasn’t looking for a free service. I mentioned the fact that he was extremely rude and very unprofessional. He proceeds to tell me I need a psychiatrist or at least a man if I could get one to help me with life. I’m disgusted. Think twice before using this business! He’s clearly very comfortable being disrespectful! Would be happy to share the screen shots of this conversation that he sent from his company phone!!!

As always an amazing job done at a very reasonable price, and same day service. The only HVAC company I will trust because the owner Jason always gives it to me straight... the good, the bad, and the ugly, and he is always patient and kind dealing with all my questions.

Incredibly unprofessional and rude. Erroneously billed and have refused to admit their error.
We had a an issue with our HVAC systems blower unit. It was replace by them, in in the process of fixing that issue they removed the filter, and advised us not to use the filter for a while so that the ice could melt off. We did and the unit became clogged with dust and pet dander almost immediately (within a few days). This company also failed to live up to their promises regarding a new system install we purchased from them and changed many key points (without our approval) to the secondary system they installed on our home addition. The business was very slow to install the unit as well and I wish I could take my business back from them. Additionally, last week I received a phone call from them and was verbally threatened by them. They continue to send out a collection email for a service they did not preform. If you are looking for poor workmanship, being upsold, being lied to, and then being harassed 10/10 recommend this company

Super professional! Would highly recommend this company! Thank you guys!!